Digital Merchandiser, Rack.com, Women’s Apparel (Hybrid – Seattle, WA)

Nordstrom•Seattle, WA

1d•$80,000 - $132,000•Hybrid

About The Position

The Digital Merchandiser is responsible for driving product discoverability and delivering a seamless, customer-centric shopping experience across digital platforms. They will act as primary navigation and merchandising executor for their business, typically owning execution in the 0 – 5 months window. This role blends analytics, storytelling, navigation, merchandising execution, and cross-functional leadership to support category, seasonal and promotional priorities. The ideal candidate is proactive, collaborative, curious, analytical and is committed to delivering Nordstrom customer service in everything they do.

Requirements

3+ years of digital merchandising, ecommerce, merchandising, or marketing experience
Comfortable with seasonal retail cycles
Driving business outcomes through planning and execution
Leveraging data to evaluate and optimize performance (e.g. Tableau, Looker, Excel)
Building trust and communicating effectively with peers and cross-functional partners up and down the pyramid
High level of ownership, accountability, and initiative
Keen sense of prioritization to focus on business outcomes

Nice To Haves

Experience with merchandising fundamentals, content management systems, navigation or digital workflows, taxonomy or product page management is preferred

Responsibilities

Understanding NMG product priorities and initiatives; developing and supporting customer-first navigation strategies that reflect priorities on digital platforms
Analyzing customer behavior and navigation, filter, search performance to identify in-season actions and future planning opportunities
Synthesizing customer analysis, insights, and actions down pyramid and cross-functionally
Developing and executing a seasonal product merchandising strategy across digital platforms to support navigation, category management, and ranking
Partnering with Marketing & Content to execute campaign linking & ranking strategies across digital platforms, driving strong connection between content and product
Creating and maintaining navigation and tokens via the Compass tool in partnership with Customer Experience Strategy
Engaging with Content, Customer Experience Strategy, Digital Events, Organic Discovery, and Taxonomy teams to support cross-platform initiatives
Recapping and sharing results across partners and business stakeholders