Digital Media Specialist
FIVE18 Family Services Operations Inc.•Lynchburg, VA
•Hybrid
About The Position
The Digital Media Specialist plays a key role in advancing the mission of FIVE18 Family Services by capturing and sharing stories of reconciliation, healing, and hope. This individual will lead digital storytelling efforts through social media, video, and podcast production to help connect donors, churches, and the community to the life-changing work happening every day. This role requires both creativity and strategy, someone who can see the story God is writing through this ministry and communicate the FIVE18 mission in a way that inspires engagement, education, generosity, and a deeper connection.
Requirements
- A bachelor’s degree in some form of digital communication is strongly preferred.
- 2+ years in an audio/video field is strongly preferred.
- Adobe creative suite proficiency is required.
- Knowledge of Adobe Premiere Pro, social media video editing software and formats, and optimization.
- MUST provide samples of video/video editing
- Strong communication and project management skills.
- Be able to take initiative to self-start and stay ahead of deadlines.
Nice To Haves
- Experience or familiarity working in a nonprofit or faith-based setting.
- Basic knowledge of After Effects is a plus.
- A digital demo reel/portfolio showing proficiency is required.
Responsibilities
- Plan, record, and edit video content for storytelling, marketing campaigns, donor engagement, short form social media, and long-form video of events, training, and presentations
- Capture interviews, testimonials, program footage, and organizational events
- Manage all aspects of production, including lighting, audio, camera setup, and composition
- Edit video using professional software, incorporating music, graphics, and captions as needed
- Organize and maintain video assets and equipment
- Capture and tell stories of life change across FIVE18 programs
- Write compelling scripts for video, campaigns, and content following the message of mission
- Create clear, engaging short-form content (social, email, and campaigns) that drives education, connection and action (volunteers/donors)
- Collaborate cross-functionally to produce content that is accessible, impactful, and on-brand
- Ensure all storytelling reflects dignity, confidentiality, is faith-driven and trauma-informed care
- Use trends and analytics to optimize content performance and audience growth
- Support the planning, recording, editing and posting of the Mended Futures Podcast
- Coordinate with staff and guests to share meaningful conversations around healing, family, and faith (supporting and/or living a mended future)
- Assist in promoting podcast episodes across digital channels
- Develop and execute a social media strategy that increases awareness, engagement, and support for FIVE18
- Manage and grow platforms including Facebook, Instagram, YouTube, and emerging channels
- Create and schedule content that reflects the mission and voice of FIVE18
- Monitor analytics and trends and adjust strategy to improve reach and engagement
- Engage with followers in a way that fosters community and connection
- Support multimedia needs for organizational events, and campaigns
- Coordinate schedules, locations, and production logistics
- Assist with photography or other multimedia/tech needs as required
- Collaborate with the IT Department as needed
- Ensure all content clearly reflects the organization’s mission and values
- Maintain brand consistency across all video platforms
- Collaborate with others on the marketing team to ensure each member’s success and the success of the team
- Integrate faith thoughtfully and authentically into storytelling and messaging
- Meet weekly with the marketing team to stay on track and report on progress, needs, strategy, and deployed tactics
- Maintain video equipment, cameras, microphones, lighting, and storage systems
- Organize and archive video files and digital assets
- Stay current with video production trends, tools, and best practices
- Stay current with social media trends and develop a system of tracking to chart effectiveness
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
