About The Position

The Digital Marketing Implementation Coordinator is the operational engine of our pharmacy digital marketing department. This role focuses on the high-volume execution of social media strategies for a large portfolio of pharmacy customers. You will handle the "nuts and bolts" of organic scheduling, ad deployment, and data auditing to ensure every pharmacy maintains a consistent, professional, and compliant digital presence. This is a remote role.

Requirements

  • Ability to simplify digital marketing value for pharmacy owners who may not be tech-savvy.
  • Must be comfortable collaborating cross-functionally with internal teams (Sales, Support, Success) who lack marketing backgrounds.
  • A "process-first" mindset with the ability to manage and prioritize high-volume task queues across a large client base without sacrificing quality or consistency.
  • High proficiency with Meta Business Suite and a proven ability to quickly master new software (Salesforce, Tiger Pistol, Birdeye) and AI productivity tools.
  • Bachelor’s degree in Marketing, Communications, or a related field (or equivalent professional experience).

Nice To Haves

  • Hands-on experience with Canva, Figma, or Adobe Creative Suite.
  • Previous experience in a customer service or account coordination role.
  • Familiarity with the healthcare or pharmacy industry (and associated compliance/HIPAA sensitivities) is a major plus.

Responsibilities

  • Build, deploy, and monitor paid Facebook ad campaigns using Tiger Pistol, ensuring budgets, geographical targeting, and audiences are precisely configured.
  • Own the monthly organic content calendar within Birdeye; schedule and publish posts for all DM customers to ensure 100% uptime in digital presence.
  • Perform rigorous audits of customer subscriptions and active campaigns to proactively identify and resolve errors in data, spend, or creative assets.
  • Field incoming digital marketing requests and conduct outreach to pharmacy owners to gather the information and assets needed to fulfill them.
  • Act as a technical resource for internal Lumistry teams. Translate complex DM concepts into "plain English" for non-marketing staff and pharmacy owners.
  • Brainstorm monthly promotional topics specific to the pharmacy industry and suggest optimizations for content performance.

Benefits

  • Base salary range: $55,000–$60,000, commensurate with experience.
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