Digital Marketing Coordinator

QUINAULT BEACH RESORT AND CASINO•Hogans Corner, WA

5d•$23 - $28•Onsite

About The Position

We are seeking a motivated, creative, and outgoing Digital Marketing Coordinator to join our team. This role is ideal for someone who thrives in a fast-paced environment and enjoys engaging directly with guests to bring our brand to life. The coordinator will attend on-site events, interact with casino guests, and capture dynamic, real-time content that enhances our brand presence across social media platforms. The ideal candidate has a strong background in graphic design and digital content creation, with proficiency in industry-standard design software. This position will also collaborate closely with the Creative Coordinator and may assist with broader branding, advertising campaigns, and promotional initiatives as needed. A passion for storytelling, customer engagement, and branding is essential.

Requirements

Associate degree in Marketing, Communications, Graphic Design with emphasis on digital creation
1–3 years of real-world experience in digital marketing, social media management, or content creation
Proficiency in graphic design tools and software, including Adobe Creative Suite (Illustrator, Photoshop, InDesign)
Experience with photography, videography, and mobile content creation
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Basic understanding of analytics and performance tracking tools
Excellent written and verbal communication skills
Read, write and speak English fluently
Strong organizational and time management skills with the ability to meet deadlines
Detail-oriented with a high level of accuracy and creativity
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving skills and initiative
Ability to work independently and collaboratively within a team
Comfortable engaging with guests and the public in a professional and enthusiastic manner
Washington State Gaming and Quinault Tribal License (Class III)
Washington State Driver’s License in good standing for Company Insurance Policy

Nice To Haves

Experience working in hospitality, entertainment, casino, or events environment is a plus
Demonstrated experience creating engaging social media content in a professional setting
Experience in Casino Marketing
Experience interpreting and applying marketing analytics
Familiarity with web content management systems

Responsibilities

Analyze marketing performance metrics to assess campaign effectiveness in driving website traffic, hotel bookings, and gaming activity.
Develop and publish engaging social media content across all assigned platforms (including Facebook, Instagram, and others) to grow audience engagement and brand awareness for QBRC
Monitor social media channels and community feedback in real time; respond promptly to guest inquiries, comments, and concerns with accurate and professional communication
Research and resolve guest issues received via social platforms; escalate complex or ongoing concerns to senior Marketing leadership as appropriate
Coordinate guest service response efforts by monitoring social media and guest feedback channels; collaborate with internal departments to ensure timely and effective resolution and improvement
Serve as a point of contact for QBRC website content in coordination with the Creative Coordinator to ensure brand standards are consistently maintained
Build and maintain effective working relationships with internal departments to support marketing initiatives and guest engagement efforts
Coordinate with departmental leaders to capture photography and video of property amenities, events, team members, and nightlife for use across social platforms
Publish event photo galleries in a timely manner and maintain a library of branded promotional and lifestyle imagery
Develop and execute social media promotions and contests aligned with defined marketing objectives
Analyze social media performance and competitive activity; provide actionable insights and recommendations to improve engagement and reach
Prepare and present social media performance reports and competitive analysis to core Marketing team
Stay current on social media trends, tools, and advertising strategies to continuously enhance digital presence
Collaborate with the Creative Coordinator to ensure all visual content aligns with brand standards and campaign objectives
Assist with digital design and broader marketing initiatives as needed
Support marketing events, including on-site activation, coordination, and guest engagement
Maintain flexibility to work evenings, weekends, and holidays as required by event and business needs
Perform other duties as assigned