Digital Marketing Associate

The Associated and its Agencies•Owings Mills, MD

7d•$39,000 - $48,000•Hybrid

About The Position

The Baltimore Jewish Community Center (JCC) is seeking a detail-oriented, resourceful, creative, and flexible team player to assist its busy Marketing team. This individual will work closely with the Content Strategist to produce engaging social media posts, including shooting videos and photos, creating graphic assets, and writing copy, all in support of the JCC and Gordon Center brands. The role also involves supporting the marketing team with website updates, email marketing, media calendar postings, Google Analytics reporting, and Salesforce integration.

Requirements

Proven ability to successfully manage multiple projects and priorities in a fast-paced environment.
Excellent written and verbal communication skills with a professional, collaborative, and customer-focused approach.
Strong organizational skills with exceptional attention to detail.
Ability to learn quickly and adapt to new technologies and software.
Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Experience with basic photography and short-form videography.
Hands-on experience with basic design tools (such as Canva or Adobe Creative Suite), and email marketing platforms (such as Brevo, Campaign Monitor, etc.).

Nice To Haves

Interest in growing skills in video production and editing.
Experience with WordPress CMS.
Familiarity with Salesforce CRM.
Experience using Google Analytics to monitor and report on website performance.
Knowledge of email automation and customer journey workflows.

Responsibilities

Researching, writing, and editing content for social media posts.
Planning, scheduling, and publishing social media content across all platforms.
Creating engaging social media graphics using Canva or Adobe Creative Suite.
Capturing photos and short-form video content at programs and events.
Editing short videos for social media and other digital marketing channels.
Creating and managing Facebook event pages to support program promotion.
Formatting and distributing email marketing campaigns using existing templates.
Posting events to community calendars and media event listings.
Assisting with promotional initiatives.
Gathering marketing assets and coordinating requests from internal departments and external partners.
Performing routine website content updates in WordPress.
Uploading content to digital marketing displays and in-house marketing screens.
Organizing and maintaining digital assets using Dropbox.
Pulling and compiling marketing performance reports, including social media analytics (Sprout Social), website analytics (Google Analytics), email marketing metrics (Brevo), and member and patron data (Salesforce).
Coordinating and managing in-house print requests.
Providing administrative support for a variety of marketing projects and initiatives.
Following up with internal stakeholders, partners, and clients to ensure projects remain on schedule and deadlines are met.