Digital Mail Center Lead

Aventiv•Tampa, FL

11d•$20 - $23•Onsite

About The Position

This position leads the daily workflow of the digital mail center, ensuring operational needs meet the customer Service Level Agreement (SLA). The role involves upholding standards and procedures for mail operations, including security protocols and deliveries. The lead will also maintain local vendor relations, explore opportunity areas, and ensure all floor employees comply with safety guidelines. Effective communication, daily production reporting, and end-of-day updates with the warehouse manager are key aspects of this role. Other duties as assigned may also be part of the responsibilities.

Requirements

Ability to communicate with team members, customers, and management
Basic understanding of PC and scanning equipment.
Working understanding of Excel.
Review daily workload and distribute as needed meeting SLA.
Understanding of 5S
High school diploma or GED
3+ years of relevant experience

Nice To Haves

Bachelor’s degree in business administration or related field of study.

Responsibilities

Uphold standards and procedures for mail operations, including security protocols, deliveries.
Meet as required with the warehouse manager for any updates and other information pertinent to operations or employee issues.
Maintain local vendor relations and report problems to Administrative Services for follow-up.
Have ownership for exploring opportunity areas.
Ensure all floor employees comply with corporate and global safety guidelines.
Drive Standard Operating Procedure (SOP) and (SLA) by implementation and adherence on the production floor.
Communicates effectively with others by providing information for planning, prioritizing, and completing tasks.
Complete daily production report.
Provide end-of-day updates with the warehouse manager.
Perform other related duties as assigned or required.