Comcast Digital Internal Comms Co-op

Comcast • Philadelphia, PA

12h • Onsite

About The Position

Comcast's Drexel Co-op Program offers an exciting opportunity to gain hands-on experience, build lasting connections, and grow professionally in a dynamic and inclusive environment. This paid, 6-month immersive experience places students at the heart of our business, working alongside talented professionals on meaningful projects that contribute to real outcomes. As a trusted member of the team, you’ll gain exposure to the inner workings of a global media and technology company while developing skills that will serve you well in any career path.

Your experience will include:
Hands-On Learning & Impactful Work: Tackle real business challenges, collaborate across teams, and contribute ideas that drive results from day one.
Community, Connection & Giving Back: Build meaningful relationships through social events, peer engagement, and shared experiences. You’ll also have the opportunity to give back through Team UP, Comcast’s volunteer initiative, deepening your connection to both your community and your fellow students.
Mentorship & Support: Receive guidance from experienced professionals through our dedicated mentorship program, helping you navigate your co-op and beyond.
Professional Development: Participate in a custom onboarding experience, a curated learning series, and networking events designed to help you build new skills, explore career paths, and gain insights from professionals from across the organization.
At Comcast, we’re committed to investing in the next generation of innovators and leaders. Our Co-op Program is a transformative experience designed to help you grow, connect, and take the next step in your professional journey.

Comcast's Corporate Digital Internal Communications team manages and executes the communications channel strategies that support the company’s overall distribution of internal employee messaging, initiatives, and employee experience through digital platforms. In addition, the team creates custom solutions for Comms teams using O365 Power Automate to automate tasks and streamline business processes. The team is increasingly getting involved in integrating AI into our digital tools and workflows, especially when it comes to enabling comms teams with solutions they need to get their work done. The team is comprised of six full time employees based out of Philadelphia, PA.

You’ll support the team in the execution of modern messaging delivery strategies and be a part of the continued innovation of the enterprise-wide next generation intranet designed to elevate the employee experience. The ideal candidate is a self-starter strategic thinker who is curious, organized, and comfortable working in a fast-paced environment. S/he must be willing to take initiative, adapt to shifting priorities, and embrace learning new tools and technologies while managing multiple tasks efficiently. As a co-op on our digital internal communications team, you’ll gain exposure to the multiple departments of a leading Fortune 50 company. You will get hands on experience with Comcast’s full suite of enterprise communications channels; you will learn what it takes to bring new features and functionality to life; learn how to gather, report and analyze campaign metrics; how audience segmentation enhances messaging and much more. You’ll gain valuable experience working in a corporate environment and have opportunities to learn more about other functions across our company, including technology; human resources; product; Comcast Business to name a few.

In your role, you will get exposed to the agile development process and be involved in testing new features and functionality and finding bugs before they hit our live production site. You will be involved in the email proofing process for company wide messages sent from our top leaders. You will be involved in creating and managing distribution lists in Microsoft Excel and use Excel formulas to fix fallout scenarios.

You’ll be supporting our 100+ employee communicators via intakes they submit for requests ranging from platform access, troubleshooting, page creation, mailing list creation and providing campaign metrics. This role makes an incredible impact on our internal clients – all while you get hands on experience with our state-of-the-art intranet and other platforms.

Requirements

• Currently pursuing a bachelor’s degree from Drexel University, with a cooperative learning track.
• Available to work 40 hours per week for 6 months starting September 22, 2026, through March 26, 2027.
• Authorized to work in the United States with no current or future sponsorship needs
• Available to report in-person to the work location on the job posting
• Skills Accountability, Communication, Professional Etiquette, Relationship Building, Resilience, Teamwork

Nice To Haves

• 3.0 minimum cumulative GPA preferred
• Proficient in Microsoft O365 (SharePoint, Outlook, Word, Excel, PowerPoint)
• Strong interpersonal skills
• Must have excellent time management and verbal/written communication skills
• Must have great attention to detail and organizational skills
• Must have ability to interface with all levels of management
• Willingness/eagerness to learn and work in a fast-paced environment
• Experience with metrics reporting and data analysis a plus
• Adobe Photoshop and InDesign experience a plus
• Knowledge of Microsoft SharePoint, Power Automate and HTML a plus
• Knowledge of UX and User Experience Design a plus
• Preferred Majors: User Experience and Interaction Design, Digital and Visual Communication, Marketing, Business Administration, Organizational Management

Responsibilities

• Help organize materials in the digital space to create a great user experience
• Execute on assigned operational tasks relating to ComcastNow (intranet) and other channels including Communicator, EmailOpen, Viva Engage to name a few.
• Assist with image and video editing (using Vimeo/Adobe Express) to custom create assets that will be used in various campaigns across the digital channels
• Participate in the Agile development process, specifically with testing new features and functionality in the Development environment, documenting defects and at times documenting new user stories as necessary
• Assist with mass-email operations as needed: uploading approved Distribution Lists into our mass-email tool; staging and proofing e-mails within the tool; providing e-mail metrics as necessary.
• Manage a selection of analytics dashboards in Adobe Analytics and Swoop.
• Create documentation (governance, training materials, How To’s etc) for the various communications channels
• Support other digital communications projects as assigned
• Explore and apply AI-powered tools like Microsoft Copilot to enhance workflows
• Other duties and responsibilities as assigned.

Benefits

• Base Pay: $23.00
• Total Rewards that Comcast provides to compensate and recognize employees for their work.
• Commission under the terms of an applicable plan (for sales positions)
• Bonus (for most non-sales positions)
• Best-in-class Benefits
• Options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level