Digital Identity Services Life Cycle Specialist (Puerto Rico)

RTX•Santa Isabel, PR

3d•Remote

About The Position

RTX is seeking a Digital Identity Services Life Cycle Specialist to join our Digital Identity Services Operations Life Cycle team. This role will work with various vendors and stakeholders to help maintain enterprise wide solutions. This role is responsible for supporting the management of multiple Active Directory domains, Azure cloud environments, and the tools supporting them. Further responsibilities include troubleshooting system issues, documenting processes and procedures, non-standard change implementations and participating in program / project calls.

Requirements

A University Degree or equivalent experience and minimum 2 years prior relevant experience, or an Advanced Degree in a related field and minimum 1 year experience.
Working knowledge in scripting (PowerShell)
Working knowledge of change management processes
Experience managing large multi-forest Active Directory environments
Experience working with One Identity Active Roles
Experience with using Splunk to review logs

Nice To Haves

Ability to work independently with limited supervision and provide clear and documented status updates and metrics.
Must have the ability to quickly learn and adapt to new concepts, capabilities or tools.
Team player with proven collaboration, critical thinking and problem-solving skills.

Responsibilities

Installation, customization, configuration, and support of Active Directory support and governance tools
Support processes needed to maintain an efficient platform. This may include but is not limited to promoting and demoting domain controllers, updating sites and services, and maintaining currency and patching on directory management systems.
Review and update process documentation
Participate in production support for Sev 1 / Sev 2 incidents
This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.