Digital Health Technical Lead

Pride Health • Menomonee Falls, WI

3d • Onsite

About The Position

Pride Health is seeking a Digital Health Technical Lead to support our client's healthcare facility. This role involves leading Epic application design, build, upgrades, enhancements, and support, with a focus on driving patient-facing solutions across MyChart, Cadence, Ambulatory, and Healthy Planet. The lead will also manage cross-application workflows, patient outreach campaigns, and digital health initiatives, collaborating closely with business and clinical stakeholders to define requirements and solutions. Responsibilities include developing technical roadmaps, identifying process improvements, managing project deliverables, and providing technical leadership and mentorship.

Requirements

• Bachelor’s degree or equivalent experience; Master’s preferred.
• 2+ Epic certifications required; will consider other certifications, including Ambulatory and Cadence, that would assist in understanding patient engagement with self-scheduling, MyChart messaging, etc.
• Eight (8) or more years of experience in IT (Function Specific: Clinical, Cybersecurity, Network, etc.), preferably in healthcare.
• Hands-on Epic build experience, particularly with patient-facing applications.
• Experience independently leading Epic initiatives and cross-application solutions.
• Strong knowledge of healthcare workflows, digital health, and patient engagement.
• Excellent leadership, communication, stakeholder management, and problem-solving skills.

Nice To Haves

• Master’s degree preferred.
• Other certifications, including Ambulatory and Cadence, that would assist in understanding patient engagement with self-scheduling, MyChart messaging, etc.

Responsibilities

• Lead Epic application design, build, upgrades, enhancements, and support.
• Drive patient-facing solutions across MyChart, Cadence, Ambulatory, and Healthy Planet.
• Lead cross-application workflows, patient outreach campaigns, and digital health initiatives.
• Partner with business and clinical stakeholders to define requirements and solutions.
• Develop technical roadmaps, identify process improvements, and manage project deliverables.
• Provide technical leadership, mentoring, and recommendations to management.
• Present complex technical solutions, risks, and recommendations to leadership.

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans)
• Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
• 401(k)-retirement savings
• Life & disability insurance
• Employee assistance program
• Legal support
• Pet insurance
• Employee discounts with preferred vendors

What This Job Offers

• Job Type: Full-time
• Career Level: Senior