Digital Fraud Specialist

Southern CompanyAtlanta, GA

About The Position

Southern Company seeks an experienced Cybersecurity Analyst / Digital Fraud Specialist to protect the organization and its customers from financial loss and reputational damage by detecting, investigating, and preventing fraudulent activity. The analyst serves as the escalation point for cybersecurity incidents involving digital fraud. The successful applicant will partner with internal teams (customer service, telecom, physical security, and application developers) to identify, contain, and remediate threat activity. Cases may involve impersonated Internet domains, unattributed phone numbers, fraudulent customer accounts, and other tactics used to exploit customers, employees, systems, and processes. The analyst documents cases, evaluates evidence, and leads mitigation efforts, which may include domain takedowns or takeovers, phone number and carrier blacklisting, and coordination with external partners such as law enforcement to disrupt fraudulent activity. This role requires strong attention to detail, analytical judgment, and the ability to assess emerging threat information. The ideal candidate connects related information, preserves details for future attribution or corroboration, and brings a blend of cybersecurity, investigative analysis, and project management experience. This position falls under the company’s Insider Threat Program and will have access to, and control over sensitive data, systems or assets. Enhanced personnel screening, which includes a background review, drug screen and psychological assessment, will be required if you are selected for this position.

Requirements

  • Experienced Cybersecurity Analyst / Digital Fraud Specialist.
  • Strong attention to detail.
  • Analytical judgment.
  • Ability to assess emerging threat information.
  • Ability to connect related information.
  • Ability to preserve details for future attribution or corroboration.
  • Blend of cybersecurity, investigative analysis, and project management experience.

Responsibilities

  • Detecting, investigating, and preventing fraudulent activity.
  • Serving as the escalation point for cybersecurity incidents involving digital fraud.
  • Partnering with internal teams (customer service, telecom, physical security, and application developers) to identify, contain, and remediate threat activity.
  • Documenting cases.
  • Evaluating evidence.
  • Leading mitigation efforts, which may include domain takedowns or takeovers, phone number and carrier blacklisting, and coordination with external partners such as law enforcement to disrupt fraudulent activity.

Benefits

  • Competitive base salary
  • Annual incentive awards for eligible employees
  • Health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being
  • Additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s).
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