Digital Fraud Review Analyst

Ameris Bank•Atlanta, GA

About The Position

The Digital Fraud Review Analyst is responsible for identifying potential fraudulent check deposits while maintaining compliance with bank policies, procedures, and applicable laws and regulations including Reg CC, BSA, and AML. Performs other projects and duties as assigned.

Requirements

Strong oral and written communication skills.
Customer service focus with the ability to respond to requests in a timely manner.
Detail oriented, with strong organizational skills.
Strong time management skills and ability to handle multiple tasks simultaneously.
Intermediate computer proficiency.
Intermediate proficiency in Microsoft Office Suite Products.
Able to effectively express self, using language and grammar in a professional manner.
Able to research, analyze, identify viable options, draw sound conclusions, and present findings.
Able to work flexible and varying hours.

Nice To Haves

Minimum 5 years of previous banking experience preferred.
Minimum 2 years of fraud review experience preferred.

Responsibilities

Perform fraud detection monitoring of checks deposited through ATM and Mobile FXD platform.
Review Actimize Deposit Activity Alerts, alert branch of activity that is suspicious in nature.
Monitor current fraud patterns using digital devices and demonstrate capability to take fast actions to quell institutional losses.
Demonstrate capability in assigned fraud strategy and analytics to help in documentation of rules, reports, and techniques that are adequately notated in a way that others can follow and learn from.
Document monthly fraud trends seen across electronic banking platforms.
Analyze customers account to determine if fraudulent activity is present.
Ensure chargeback process is complete.
Follow Regulation CC guidelines for placing holds on ATM Deposits while understanding that mobile deposits are not governed by the Regulation CC Funds Availability requirements.
Exercise the highest level of security to reduce the banks and customer’s exposure to financial risk.
Cross-train new employees.
Assist with special assignments or coverage of other functions within department during peak times and/or staff absences.
Review and maintain the department’s policies and procedures.
Provide support to our branch staff and other departments.
Complete and submit monthly volume reports.