Digital Field Technician (Night Shift)

Intersection Co.•New York, NY

10h•Onsite

About The Position

As a Digital Field Technical Support Specialist at Intersection, you will assist in maintaining these kiosks in NYC. You should be able to communicate effectively both verbally and in writing, and you must possess a valid driver's license with a good driving record. You should be comfortable working in the elements year-round. Knowledge of Manhattan and the surrounding boroughs is a plus.

Requirements

Comfort and familiarity with electro-mechanical components
Ability to use common hand and power tools, may require use of specialized tools
Follow documented procedures in fitting, adjusting and proper functioning of parts
Ability to communicate both verbally and in writing
Ability to read and understand technical documents and procedures
Ability to troubleshooting
Good time management skills
Ability to lift and sustain 50 lbs. overhead for a short period of time
Possess a valid driver's license with a good driving record
Comfortable working in the elements year-round

Nice To Haves

Knowledge of Manhattan and the surrounding boroughs is a plus
A self-starter requiring little supervision is preferred

Responsibilities

Assist Digital Field Technician(s) with loading and unloading vehicles
Perform in-field replacements of failed consumable parts; i.e. USB boards, Intake Grills
Perform in-field power cycling for down kiosks
Deliver inventory replenishment on-site and between vendors
Assemble LinkNYC components in-house to support repair activities
Perform in-house refurbishment of failed LinkNYC components to support replacement of components for the repair operation
Provision LinkNYC components in-house with required firmware, software and operating systems
Perform in-house testing LinkNYC components to identify cause of failures and current capacity of the component

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