Digital Enablement Lead

Philips

1d•$117,000 - $208,000•Onsite

About The Position

The Digital Enablement Lead designs, develops, governs, and deploys scalable digital enablement and AI upskilling solutions to transform S&SD into a digitally enabled, AI‑fluent organization. They accelerate workforce readiness by building structured learning pathways, adoption strategies, and performance support models aligned to digital technologies, workflow automation, and AI‑enabled service operations. Acting as a strategic bridge across Workforce Enablement, business leaders, product/platform teams, Digital Transformation, IT, and Change Management, they drive role‑based proficiency, workflow integration, and sustained adoption for continuous improvement.

Requirements

Bachelor’s degree in L&D, Instructional Design, Business, IT, or related field
5+ years in digital enablement, L&D, workforce transformation, change/program management, digital adoption, or AI enablement.
Proven experience designing and deploying enterprise learning programs, role‑based journeys, competency frameworks, and adoption strategies across software‑enabled workflows.
Working understanding of AI literacy/fluency, generative AI, prompt engineering, workflow automation, digital adoption platforms, LMS/LXP, and AI‑enabled productivity tools.
Strong stakeholder management, facilitation, storytelling, and ability to translate technical concepts into practical enablement while influencing across matrixed organizations.
Skilled in capability assessment, defining KPIs/dashboards, using adoption and performance data to drive continuous improvement.

Nice To Haves

Experience in MedTech/regulated industries
Change management certification (Prosci/ADKAR)
Lean/Six Sigma a plus
strategic thinker, collaborative, curious, energetic facilitator comfortable with ambiguity and customer‑focused.

Responsibilities

Develop and execute enterprise digital enablement and AI upskilling strategies to build scalable readiness across field, remote, clinical, operational, and leadership functions.
Design and govern tiered, role‑based learning journeys from awareness to advanced proficiency, workflow integration, and continuous improvement.
Create and curate learning assets (modules, workshops, simulations, playbooks, prompt libraries, job aids) and support rollout/adoption of digital tools and AI workflows (ServiceMax, Copilot, predictive platforms, etc.).
Partner with Change Management and business leaders to drive sustainable adoption via communications, champions, reinforcement plans, and Responsible AI, security, and compliance frameworks.
Conduct capability assessments, define KPIs/dashboards, and recommend interventions to track proficiency, adoption, workflow integration, and business impact.
Serve as strategic bridge across Digital Transformation, Product, IT, HR/L&D, Operations and lead a small team to deliver prioritized, hands‑on enablement programs.