Digital/Ecom Product Analyst

Stand Out For Good, Inc.•Knoxville, TN

1d•Onsite

About The Position

Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. The Ecommerce Product Analyst is a member of the IT Development Team and supports the data, insights, and optimization of the commerce platform enabling the websites, mobile applications, and all integrations. Primary responsibilities will be focused on analyzing performance, evaluating system capabilities to ensure SOFG is leveraging the platform, driving innovation across web and app channels, and ensuring the overall user experience is aligned and integrated with the IT and business strategy and requirements.

Requirements

Able to work collaboratively with diverse stakeholders, communicate data insights and strategy, and build consensus around key initiatives and projects.
Strong analytical and data-gathering skills with internal customers and external service providers.
Possesses interpersonal and communication skills, both oral and written; able to articulate complex data ideas to both technical and non-technical audiences.
Comfortable with ambiguity; can handle the unexpected with flexibility.
A team player who favors collaborative approaches when working with internal and external partners.
Proven ability to build trust with others through a commitment to the highest ethical and professional standards.
Knowledge of Ecommerce and mobile app solutions; able to analyze, evaluate, and support the delivery of the most appropriate technologies to support the business.
Demonstrated ability to analyze, design, and document comprehensive technical solutions.
Outstanding organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
Display professionalism and good judgment.
3 or more years of Product Analysis or Business Analysis experience in Ecommerce Technology solution delivery, including proven experience creating and managing mobile applications.
The analyst role includes the required skills - data analysis, requirement gathering, UAT testing, budgeting, and mobile vendor management.
Bachelor’s degree required; technology, business, or analytics disciplines preferred.

Responsibilities

Analyzing, defining, and documenting Ecommerce and mobile application capabilities in alignment with business partners and IT strategies.
Gathering detailed business requirements and mapping end-to-end business processes to solution capabilities across COEs and coordinating with peer Product Owners when needed.
Maintaining a capability catalog and performance data for the Ecommerce and Mobile Technology Capability Group.
Supporting execution against the IT, Ecommerce, and Mobile Roadmap aligned to business objectives and IT strategies by providing data-driven prioritization insights.
Proactively communicating data insights, performance metrics, and technical requirements to all key stakeholders, and other IT CoE’s.
Responsible for the user acceptance testing (UAT), validation, and signoff of new solution delivery for projects and enhancements.
Monitoring solutions, continuous improvement metrics, and capability development alignment with overall IT strategies for the Ecommerce and Mobile Technology Capability Group.
Validating that the technical solution design accurately meets the stated business objectives.
Delivering data insights and requirements with a focus on enhancing the customer experience.
Analyzing the tools and applications available to deliver business value, continually looking for data-supported opportunities for application rationalization, including applications with duplicate capabilities.
Supporting day-to-day Ecommerce and mobile technology vendor relationships and building strong partnerships.
Evaluating multiple vendor performances to ensure the best performance and financial return.
Staying current with SFCC product roadmaps, mobile app industry trends, best practices, and impact to Altar’d State’s technology landscape.
Supporting the supportability of solutions including analyzing the integrity of the upgrade path.
Collaborating across CoE’s to support alignment, requirement gathering, planning, dependencies, and resource allocation.
Operating with an All For One approach to achieving priorities.
Maintaining current knowledge of industry best practices, emerging trends, and new innovation within the Ecommerce and mobile application space.
Applying these in the service of the company’s key business goals.