Digital Delivery Lead

Brown & Brown Insurance•Plano, TX

7d•Onsite

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Digital Delivery Lead to join our team in Plano, TX! The Digital Delivery Lead is responsible for optimizing the end-to-end value stream and managing dependency orchestration across multiple agile squads or complex digital programs. This role serves as a strategic execution partner to Product and Engineering leadership, ensuring that delivery pipelines are not only stable but continuously improving in predictability and speed. The Digital Delivery Lead balances high-level tactical oversight with professional coaching, focusing on reducing Lead Time to Value and ensuring that technical execution aligns strictly with broader business outcomes.

Requirements

Bachelor’s degree in either Computer Science, IT, MIS or equivalent experience
4-6 years of experience in Agile/Scrum Digital environments
2 years of experience in a leadership capacity
Expert knowledge of Agile Project Management Tools (e.g., Azure DevOps, TFS, Jira)
Working knowledge of Virtual Collaboration Tools (e.g., Teams, SharePoint, M365, Miro, Mural, MS Whiteboard, Figma)
Working knowledge of Agile and Scrum frameworks (e.g., Scrum, Kanban, XP, Spotify)
Strong knowledge of DevOps practices (e.g., CI/CD, automated testing, automated deployments)
Ability to interpret software delivery team performance metrics
Strong leadership skills to inspire and motivate the team
Solid foundation in software engineering principles and practices

Responsibilities

Act as a servant-leader for 2-3 agile squads by providing guidance, mentorship, and support to ensure team members are motivated and productive.
Monitor team health and individual output, facilitating retrospectives that lead to actionable performance improvement plans.
Lead daily stand-ups, sprint planning, retrospectives, and demos.
Ensure the team remains aligned on sprint goals and adheres to Agile ceremonies.
Maintain accurate dashboards.
Identify and remove wait states or blockers to ensure a high-velocity flow.
Identify systemic waste and implement process changes that improve Lead Time to Value.
Provide a bridge between business requirements and technical execution.
Partner with Architects and Lead Engineers to ensure technical debt is managed across the squads.
Oversee the maturity of CI/CD protocols and ensure automated testing coverage is sufficient to maintain a low Change Failure Rate.
Partner with Product Owners and stakeholders to understand business requirements, define project goals, ensure alignment with organizational objectives, and ensure the backlog is refined with clear acceptance criteria.
Optimize capacity planning across multiple teams.
Predict future resource needs based on roadmap complexity and manage the allocation of specialized talent (e.g., DevOps, UX) to prevent delivery bottlenecks.
Proactively identify, track, and mitigate delivery risks before they impact the sprint.
Maintain a comprehensive program-level risk/issue log and drive mitigation strategies across departments.
Drive innovation and continuous improvement initiatives within the team, fostering a culture of excellence and collaboration.