Digital Data Analyst

Caterpillar•Chicago, IL

23h

About The Position

At the Interface of Business and Analytics, the Lead Management analyst is a key player to connect these two worlds together. The Digital Data Analyst main mission is to leverage various datasets and develop/sustain services leads in partnership with sales and marketing teams utilizing Power BI. The individual will also participate in specific projects aiming at further strengthening the lead management digital product.

Requirements

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Software Integration Engineering: Knowledge of software integration processes and functions; ability to design, develop and maintain interfaces and linkage to alternative platforms and software packages.
Software Product Technical Knowledge: Knowledge of technical aspects of a software products; ability to design, configure and integrate technical aspects of software products.
Software Product Testing: Knowledge of software product testing; ability to design, plan, and execute testing strategies and tactics to ensure software product quality and adherence to stated requirements.
Business Analysis: Excellent analytical skills and ability to interpret data to solve business issues & vulgarize results for a large and diverse audience.
Effective Communications: Demonstrates excellent communication skills, is able to explain analytics to Product Owners and Software Engineering teams and experience and at the same being able to interact with Data Engineers on technical details.
Power BI Experience
SQL, Snowflake, Big Query
Ability to manipulate data and create meaningful visualization.
Aftermarket services understanding.
Basic programming skills in any language.

Nice To Haves

Degree in Software Engineering or Data Science OR equivalent working experience
Experience with App Dynamics, Google Analytics, or Tableau is a plus
Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
Advanced programming skills in any language such as Python.
Track record of getting things done.
Fast learner.
Ability to work independently and reach out in a timely and relevant manner.
Ability to influence other groups and teams.

Responsibilities

Gathering and implementing business requirements to benchmark a portfolio of applications.
Analyzing feedback and data sets
Providing business recommendations to internal partners based on quantitative and qualitative data.
Improving, enhancing and developing specific datasets based on opportunities
Driving processes improvement and automation of lead generation application.
Coordinating with Data & BI Team Users data support and training.