Digital Coordinator

Lush

16h • $8,000 - $11,000 • Hybrid

About The Position

Lush Poland is looking for an enthusiastic and detail-oriented individual to support the development and execution of our digital e-commerce services. This role requires strong analytical thinking and solid reporting skills. Guided by the European Digital Team Manager, you will implement the local merchandising strategy, respond to market trends and customer needs, and adapt quickly to evolving business priorities. You will contribute to enhancing our global digital platform by improving product discoverability, optimising conversion rates, and driving online sales. The Digital Coordinator will report to the EU Digital Team Manager and Digital Team Leads, with a primary focus on delivering the country strategy within our website and app vision and ensuring high-quality localisation. Over time, you will gain experience working within international teams and contribute to the global success of Lush Digital.

Requirements

• At least 1 to 3 years of experience in digital project management and e-commerce
• Polish native or very experienced with Poland as a market and local trends
• Degree in Digital Marketing or related studies or internships
• Excellent Polish and English language skills
• Team Player
• A flexible and well-organised working structure
• Not afraid of terms and programs like SEO / / CRM / PPC / Power BI / Google Analytics / TypeSense / Contentful / Braze / Localise, and other digital tools

Responsibilities

• Optimise the global platform (both web and app) for internal search, to facilitate product discoverability
• Monitor onsite search behaviour/external trends to inform onsite search optimisation
• Localise onsite tags and collections to improve product discoverability
• Implement SEO on-page improvements in collaboration with the search lead
• Implement, optimise and maintain product merchandising across the global platform (web and app) through collections, tags and product relationships
• Implement content stories on product pages and measure their impact
• Consider local customer experiences and how they ought to be reflected on the global digital estate
• Roll out and maintain the single app/homepage strategy across the global platform
• Collaborate with the European Digital and Merchandising teams to develop trade plans for product launches (including merchandising, onsite search optimisation, collections/tags and homepage strategy)
• Coordinate the launch of seasonal and collaboration products in partnership with local Brand, PR and Digital Fulfilment teams
• Manage the rollout and maintenance of product and feature launches across the global platform
• Coordinate website messaging and localisation with local teams (including banners, collections, onsite search and campaign content)
• Provide translation support for newsletters and digital marketing activities (including push notifications and in-app content components)
• Manage app and web content in Contentful to ensure accuracy
• Monitor local sales trends and provide recommendations to drive digital performance
• Ensure regular reporting is up to date, with clear and actionable analysis
• Report on the performance of the global digital estate to relevant stakeholders
• Create product and financial forecasts for the local market
• Collaborate with local Retail and Brand Communication teams to align digital and retail strategies
• Work with Digital Fulfilment to manage sampling, inserts and promotional stock
• Support the implementation of payment and delivery methods, including cost review

Benefits

• 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
• We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree