Digital Content Specialist

World Finance • Greenville, SC

20h

About The Position

The Digital Content Specialist will be responsible for creating, managing, and optimizing engaging digital content across internal communication channels, including the company intranet, email newsletters, and other digital platforms. This role ensures that employees receive timely, relevant, and compelling information that enhances engagement and aligns with company objectives. The specialist collaborates with stakeholders to develop multimedia content, maintain brand consistency, and leverage analytics to improve content effectiveness. This role requires a creative and tech-savvy individual with strong content management and organizational skills.

Requirements

• Bachelor’s degree in Communications, Marketing, Information Technology, or a related field.
• Proven experience with intranet software (i.e., SharePoint).
• Strong writing, editing, and proofreading skills.
• Excellent organizational and project management abilities.
• Strong interpersonal and communication skills.
• Ability to work independently and collaboratively in a team environment.

Responsibilities

• Intranet Management: Oversee the daily operations and maintenance of the corporate intranet. Ensure the intranet is user-friendly, up-to-date, and aligned with company goals.
• Content Creation and Management: Develop, edit, and publish engaging content. Collaborate with various departments to gather and disseminate relevant information. Maintain a content calendar to ensure timely updates and consistency.
• User Engagement: Promote intranet usage and engagement among employees. Develop mechanisms to gather feedback from users to continuously improve the communications experience. Provide training and support to employees on how to use internal communications tools effectively.
• Technical Oversight: Work with IT to troubleshoot and resolve any technical issues. Ensure platforms are secure and compliant with company policies.
• Analytics and Reporting: Monitor user data usage and performance metrics. Generate reports to track engagement and identify areas for improvement. Analyze user data to improve accessibility and engagement.
• Project Management: Lead intranet-related projects, including upgrades and new feature implementations. Coordinate with external vendors and internal stakeholders as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level