Digital Content Specialist

doTERRA • Pleasant Grove, UT

2d • Onsite

About The Position

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company. This position plays a critical role in the day to day effectiveness of doTERRA’s global websites. A doTERRA Digital Content Specialist is focused on implementing, developing, and maintaining a variety of content on doTERRA’s digital assets. This role, in collaboration with dTERRA content owners and other web specialists, will work to make doTERRA’s digital content accessible and accurate for doTERRA’s international markets, Wellness Advocates and their customers and prospects. The end-goal is to make critical online information easy to access, accurate, timely, predictable, translated, and 100% reliable, ultimately so Wellness Advocates can build trust in their own essential oil classes and conversations. This full-time position is focused on managing digital content in the Contentstack web content management system. Knowledge of how AI can work with modern content management systems to bulk manage content will be helpful. A knowledge of HTML basics, content production calendars, deadlines and branding standards is required. This is not a web design or web programming role, although there is interaction with these disciplines. The position offers a wide variety of experience in working with various doTERRA departments and digital media.

Requirements

• Experience in web content management.
• Ability to learn doTERRA’s systems, procedures, departments, and priorities.
• Service minded, “can-do” attitude.
• Trustworthiness.
• Excellent prioritization skills.
• Grammatical accuracy.
• Communication skills.
• Knowledge of current and upcoming projects and where they are going.
• Focusing on the positive reception and use of doTERRA digital media.
• Using time wisely while focusing on top priorities.
• Finding satisfaction in content accuracy.
• 3-5+ years experience in web content management.
• Must demonstrate grammatical excellence in all content and written communications.
• Must be able to collaborate well with the web team, project managers, and UI-UX design resources.
• Shows a high level of concern for Wellness Advocate, Wholesale Customer needs and user experience.
• Very detail oriented.
• Must proactively solve problems and create solutions, prioritize projects and tasks.
• Must have knowledge of Adobe Illustrator and Photoshop to edit or web optimize imagery.

Nice To Haves

• Knowledge of how AI can work with modern content management systems to bulk manage content.
• Knowledge of HTML basics, content production calendars, deadlines and branding standards.
• A basic knowledge of HTML, CSS, and other web technologies.
• Foreign language skill.

Responsibilities

• Implementing, developing, and maintaining a variety of content on doTERRA’s digital assets.
• Making doTERRA’s digital content accessible and accurate for doTERRA’s international markets, Wellness Advocates and their customers and prospects.
• Managing digital content in the Contentstack web content management system.
• Spotting inaccuracies, imperfections, typos, errors, or needed corrections to make necessary fixes.
• Keeping content fresh.
• Working hard and being generally optimistic/upbeat.
• Collaborating well with the web team, project managers, and UI-UX design resources.
• Showing a high level of concern for Wellness Advocate, Wholesale Customer needs and user experience.
• Reliably meeting content management deadlines.
• Proactively solving problems and creating solutions.
• Prioritizing projects and tasks.
• Editing or web optimizing imagery using Adobe Illustrator and Photoshop.

Benefits

• Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level