Digital Content Specialist

QVC • West Chester, PA

20h • Hybrid

About The Position

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. Reporting to the Managing Digital Content Developer, you will support QVC, and is responsible for building, publishing, and maintaining customer-facing digital content across our digital platforms. This role is open to candidates with relevant coursework, internship experience, academic projects, or hands-on experience in web development or digital content publishing.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Digital Media, Web Development, or a related field, or equivalent practical experience.
• 3+ years experience, professional or academic using HTML, CSS, JavaScript, jQuery, and JSON.
• 3+ years experience, professional or academic with CMS platforms such as AEM, WordPress, Drupal, or similar tools through coursework, internships, work experience, or personal projects is helpful.
• 3+ years experience communicating updates and resolutions to partners, with the ability to present information, recommendations, and issue resolution to leadership and team members across departments.
• Understanding of web browser capabilities and the constraints involved in developing for digital and multimedia platforms.

Nice To Haves

• We prefer candidates who can hand-author HTML and CSS.

Responsibilities

• Build, schedule, publish, and migrate digital content across QVC and HSN customer platforms using AEM and other CMS tools.
• Support daily content development across the customer journey, including the homepage, product detail pages, and cart/purchasing experience.
• Create targeted digital experiences and campaigns using HTML, CSS, JavaScript, and Adobe Target.
• Partner with teams including UX, IT, eCommerce, Marketing, Design, QA, and Testing to support campaigns, platform updates, and customer-facing site experiences.
• Respond to production issues in real-time, troubleshoot with IT, and help maintain a high-quality customer experience across digital platforms.

Benefits

• competitive compensation
• paid time off
• an employee assistance program
• parental leave
• paid volunteer hours
• amazing company discounts
• health care benefits starting on day 1
• 401(k)
• tuition reimbursement benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level