Digital Content Production Manager, IDC Content Studio

Amazon • Seattle, WA

1d • Onsite

About The Position

AWS IDC Content Studio is seeking a results-driven Production Manager to serve as a key production partner for IDP digital marketing content across AWS Marketing. This role is the vital link between creative vision and flawless delivery — orchestrating digital content projects from intake through final delivery, ensuring IDP programs and campaigns transform into exceptional, bar-raising work. As the "front of the house" partner, you will serve as the primary production partner for IDP v-teams and requestors across AWS Marketing, managing expectations, supporting cross-functional alignment, and ensuring every deliverable meets the highest standards of quality and brand integrity. This role demands strategic thinking, operational excellence, and interpersonal finesse.

Requirements

• Bachelor's degree, or 3+ years of content creation or similar experience
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Experience with web-based design tooling and project management software (Jira, Wrike, Workfront, etc.)
• Knowledge of Adobe design programs including Photoshop, Illustrator, InDesign
• 4+ years of experience in creative production, content production management, or program management in a marketing or agency environment

Nice To Haves

• Experience leading process improvements or operations tool implementations (e.g. digital asset management tool)
• Experience in international content or localization of content
• Experience in B2B technology or cloud marketing environments
• Familiarity with Agile/sprint-based production workflows and content operations frameworks
• Experience managing large-scale, multi-stakeholder programs such as marketing summits, global campaign launches, or integrated demand programs
• Understanding of digital marketing content types including eBooks, paid media, email campaigns, display ads, and video content

Responsibilities

• Serve as the primary point of contact for requestors within the IDC and across AWS Marketing, managing expectations, communicating project status, and building trusted partnerships.
• Conduct discovery calls to align on creative asks, refine project artifacts (Creative Brief, Bill of Materials), and confirm scope before moving into production.
• Present tactical approaches, and business rationale to stakeholders and leadership — including documents reviewed at the Manager/Director level.
• Manage end-to-end project timelines, resource allocation, and deliverable schedules across multiple concurrent IDP campaigns.
• Establish workback schedules during the Confirmation stage to achieve on-time delivery across all content tiers.
• Coordinate between creative, strategy, IDP v-teams, and technical teams to ensure alignment on project goals, timelines, and quality standards.
• Coordinate creative disciplines across video production, UX design, graphic design, and copywriting.
• Serve as the single-threaded production partner for assigned IDP programs — the most familiar person with content, project nuances, contracts, and talent commitments.
• Support the selection, onboarding, and management of external agency and production partners.
• Conduct regular performance reviews with agency partners; escalate risks and flag issues proactively to protect project timelines.
• Track project budgets and optimize resource utilization across internal teams and external partners to maximize output quality.
• Develop project plans including steps, timelines, and communication rollout strategies.
• Implement rigorous review processes to ensure all deliverables meet AWS brand standards, technical specifications, and requestor requirements before final delivery.
• Maintain working knowledge across creative disciplines — video, UX, graphic design, and written content — and proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, XD) for quality assessment.
• Contribute to AI-enabled process improvements and automation opportunities to accelerate content production cycles.
• Proactively identify project risks, develop mitigation strategies, and communicate status updates to senior team members and leadership with clarity and consistency.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level