Digital Community Coordinator - Limited Term

ontariotechu•Oshawa, ON

2d•Onsite

About The Position

The Digital Community Coordinator helps to bring our student experience to life across social media and digital platforms, creating content that captures student life, shares important updates, and inspires prospective students to see themselves at Ontario Tech. You’ll play a key role in building an engaging, student-focused online community through social media strategy, content production, and digital storytelling. Reporting to the Manager, Communications and Digital Recruitment, the Digital Community Coordinator supports the university’s recruitment goals by assisting in the development of student-facing digital content. This includes managing the university ambassador live chat program, updating Registrar web pages, creating social and multimedia assets, and contributing to content strategy across multiple channels. This is a collaborative, fast-paced, and highly creative role that requires excellent communication, attention to detail, and a passion for connecting with students.

Requirements

1–3 years of experience in a communications or digital engagement role, preferably in a student-focused or educational environment.
An understanding of student recruitment and the postsecondary landscape is an asset.
Excellent writing and editing skills, with a strong grasp of accessibility (AODA) and CP Style standards.
Proficiency with social media management tools (e.g. Hootsuite, Loomly, Meltwater) and content management systems.
Experience creating digital content using tools like Premiere Pro, After Effects, Illustrator, Photoshop, CapCut, and Canva.
Strong interpersonal skills and experience supervising or mentoring students or volunteers.
The ability to juggle multiple priorities in a fast-paced environment with minimal supervision.
A passion for student engagement, digital media, and the postsecondary landscape.
A post-secondary diploma or degree (minimum three years) in Communications, Marketing, Public Relations, or a related field.
An equivalent combination of education and related experience may be considered.
One to three years relevant experience, preferably in digital media utilizing a wide variety of social media platforms

Nice To Haves

An understanding of student recruitment and the postsecondary landscape is an asset.

Responsibilities

Develop and execute social media strategies that connect with future students.
Monitor platforms, engage with users, respond to questions, and grow our digital reach.
Participate in the Ontario Tech social media committee to ensure alignment across departments.
Maintain and enhance Office of the Registrar recruitment web content.
Assist in training and set up of the student ambassadors platform—monitoring content and coordinating with the Digital Recruitment Officers.
Recommend new ways to integrate social content into other digital platforms (e.g CRM and email marketing).
Plan, produce, and edit digital and physical assets including videos, graphics, photography, and promotional materials.
Coordinate with students, staff, and faculty to highlight events and share authentic stories.
Attend recruitment events to generate real-time content and support student engagement campaigns.
Draft, edit, and update content for web, email, digital, and print channels.
Ensure all content is aligned with university voice, brand, AODA, and CP Style guidelines.
Support internal teams with copywriting, proofreading, and content planning.
Analyze engagement data to inform future content and community strategies.
Prepare reports and presentations on student engagement trends and outcomes.