Digital Communications Specialist

Centene Corporation

1d

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Develop, edit, and maintain client and plan member-facing health and wellness education materials across various digital modalities. Provide digital communications viewpoint in the planning, implementation and evaluation of communications campaigns. Develop health and wellness education content for a variety of communication mediums, ensuring materials adhere to health literacy and plain language requirements and accommodate blind, disabled and aging populations Assist with various website and campaign performance reports and analysis, including portal metrics and e-mail campaign effectiveness Leverage data insights, member feedback, and campaign performance to plan and create content for new or improved email, text, and digital campaigns Plan, coordinate, execute, and monitor website content to ensure consistency with style guidelines, health literacy best practices, content schedule Contribute to digital content strategy for client and plan member-facing products, including the development of concepts for online, PDF, mobile, websites, new products and existing product suite through prototypes, wireframes and storyboards Stay abreast of web and accessibility standards; regularly review and analyze company digital offerings to ensure alignments with best practices and trends Collaborate with information technology department to test, analyze, and produce new and engaging digital communication offerings Performs other duties as assigned Complies with all policies and standards

Requirements

• Bachelor’s degree in Health Communication, Health Education, Journalism, Marketing, related field, or equivalent experience.
• 3+ years of consumer communications or web/social media or mobile communications experience, preferably in a healthcare environment.

Responsibilities

• Develop, edit, and maintain client and plan member-facing health and wellness education materials across various digital modalities.
• Provide digital communications viewpoint in the planning, implementation and evaluation of communications campaigns.
• Develop health and wellness education content for a variety of communication mediums, ensuring materials adhere to health literacy and plain language requirements and accommodate blind, disabled and aging populations
• Assist with various website and campaign performance reports and analysis, including portal metrics and e-mail campaign effectiveness
• Leverage data insights, member feedback, and campaign performance to plan and create content for new or improved email, text, and digital campaigns
• Plan, coordinate, execute, and monitor website content to ensure consistency with style guidelines, health literacy best practices, content schedule
• Contribute to digital content strategy for client and plan member-facing products, including the development of concepts for online, PDF, mobile, websites, new products and existing product suite through prototypes, wireframes and storyboards
• Stay abreast of web and accessibility standards; regularly review and analyze company digital offerings to ensure alignments with best practices and trends
• Collaborate with information technology department to test, analyze, and produce new and engaging digital communication offerings
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• a flexible approach to work with remote, hybrid, field or office work schedules

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees