Corp Digital Communications Specialist (56017)

HOMELAND STORES • Oklahoma City, OK

3d • Onsite

About The Position

As a Digital Communication Specialist at HAC, Inc., you will play a pivotal role in managing our digital presence and reputation across various online platforms. You will be responsible for crafting engaging social media content, monitoring online conversations, and implementing strategies to exceed social media KPI’s and meet our organizational goals.

Requirements

• Minimum of 4 years of related experience in digital marketing, social media management, or equivalent.
• Strong writing and communication skills with a keen eye for detail.
• Proficiency in social media management tools and analytics platforms.
• Proficiency in elementary graphic design and editing software (e.g., Canva, Adobe Creative Suite a plus)
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Creative thinking and problem-solving skills with a customer-centric mindset.

Nice To Haves

• Familiarity with the grocery or retail industry is a plus.
• Portfolio or proven experience as a Digital Content Creator or similar role.

Responsibilities

• Develop and execute social media strategies to increase brand awareness, engagement, and customer loyalty.
• Create and schedule compelling content for various social media platforms including Facebook, Instagram, TikTok, and LinkedIn.
• Monitor social media and online channels for mentions, comments, and messages, and respond in a timely and professional manner using top-of-the-line digital communications tools and platforms
• Analyze social media metrics and form insights to optimize content performance and drive continuous improvement.
• Identify trends and patterns in customer feedback and collaborate with relevant departments to address issues and improve customer satisfaction.
• Develop creative and engaging content for digital platforms including social media posts, blog articles, and newsletters.
• Collaborate with digital content producers and graphic design teams to create multimedia content such as videos, infographics, and animations.
• Plan and execute online events, contests, and promotions to foster community engagement and brand loyalty.
• Monitor industry trends and competitor activities to identify opportunities for engagement and differentiation.
• Track and analyze key performance indicators (KPIs) related to social media engagement, reputation management, and content performance.
• Prepare regular reports and insights for management review, highlighting successes, challenges, and opportunities for improvement.

Benefits

• How many other companies offer not one, but TWO Retirement Plans to help you Own Your Future?
• At HAC, Inc., we’re proud to offer both an Employee Stock Ownership Plan (ESOP) and a 401K to help secure your financial future!
• HAC, Inc. is a 100% Employee-Owned company, and we are excited to offer our employees the opportunity to become part-owners through our ESOP.
• By simply being an employee at HAC, you automatically receive shares of stock in the company—FREE of charge!
• The value of your account grows alongside the success of HAC.
• As our company thrives, so does your ESOP account, ensuring that your hard work contributes directly to your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level