Digital Communications Coordinator

Metropolitan Family Services • Chicago, IL

1d • $57,000 - $61,000 • Onsite

About The Position

Metropolitan Family Services (MFS) is seeking a full-time Digital Communications Coordinator to join their HQ Team. MFS is an organization that empowers families to learn, earn, heal, and thrive, and has been a force for change since 1857. They are looking for individuals who want to make an impact beyond a company's bottom line.

Requirements

• Associate’s degree in multimedia communications, journalism, marketing or a related field.
• 2-3+ years of experience in marketing/communications or related field.
• Experience with Salesforce & Marketing Cloud.
• Experience with Canva

Nice To Haves

• Bilingual (Spanish).
• Knowledge with SEO, SEM, (Google Analytics, social media advertising).
• Photography and/or videography.
• Experience with Adobe Suite.

Responsibilities

• Handles social media management, including drafting, scheduling/posting, and engaging, with a focus on balancing variety and volume in support of furthering overall goals.
• Handles inquiries received through MFS’ social platforms.
• Manages Communications Department’s Spout Social (social media) platform.
• Measures, analyzes, and reports on MFS social media communications; develops and maximizes the effectiveness of content strategies.
• Provides comprehensive monthly reports using Spout Social.
• Develops and distributes emails working with the Salesforce/Marketing Cloud and GoFundMePro (fundraising) platforms, in partnership with the Communications Manager.
• Writes and edits compelling, accurate, and information-rich content for digital platforms and print collateral.
• Designs elements including graphics, templates, and filters geared toward online assets; assists with print collateral design and touch-up.
• Monitors news coverage daily and provides bimonthly written reports to the Senior Director of Communications on information/trends relevant to MFS, its communities, and the human services sector.
• Acquires and maintains detailed knowledge of MFS programs and Centers, branding, and relevant processes, and stays up to date.
• Supports general External Affairs communications, working with the Communications team, broader External Affairs department, and staff throughout the agency.
• Attends special events held by the External Affairs Department, providing social media/communications support as needed.
• Other duties as assigned.

Benefits

• Medical Coverage
• Guardian Dental Coverage
• VSP Vision Coverage
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree