Digital Communications Associate
About The Position
The Digital Content Associate plays a critical role in advancing the organization’s communications and development goals by creating, managing, and optimizing digital content across platforms. This role is responsible for producing engaging social media content, maintaining website and email communications, and capturing photo and video assets that bring the organization’s work to life. The Associate plays a key role in identifying and elevating impactful stories that demonstrate outcomes and inspire donor engagement and giving. Through thoughtful content creation, performance tracking, and campaign execution, this position helps strengthen brand presence, deepen audience engagement, and advance the organization’s mission.
Requirements
- Bachelor’s degree in communications, Marketing, Digital Media, or related field, or equivalent experience.
- 1–3 years of experience in digital communications, content creation, or social media management, preferably in a nonprofit or mission-driven environment.
- Experience managing social media accounts (LinkedIn, Instagram, Facebook)
- Proven storyteller, with the ability to translate impact into clear, compelling content
- Strong design and writing skills, with the ability to adapt tone and visual appeal for different audiences and platforms
- Basic photography and video capture/editing skills (iPhone-level is fine); ability to edit video is a plus
- Familiarity with content management systems (e.g., WordPress or similar) and email platforms (e.g., Campaign Monitor)
- Comfort working with creative design tools (e.g., Canva, Adobe, or similar tools)
- Interest in using data to inform decisions; familiarity with analytics tools is a plus
- Highly organized, detail-oriented, and able to manage multiple projects and deadlines
- Collaborative, proactive, and eager to learn in a fast-paced environment
- Excellent time management skills and the ability to work independently
- Commitment to the organization’s mission
Responsibilities
- Develop and produce engaging content for social media platforms (LinkedIn, Instagram, Facebook), aligned with the development team’s strategic priorities and the organization’s brand voice
- Manage day-to-day social media engagement, including monitoring comments, messages, and mentions, and responding in a timely and thoughtful manner
- Capture high-quality photo and video content to support storytelling, campaigns, and volunteer engagement
- Maintain and update website content to ensure accuracy, timeliness, and consistency
- Track and analyze performance metrics across social media and website channels; prepare monthly reports with actionable insights
- Lay out and format digital newsletters, ensuring clear, compelling, and visually cohesive communications
- Support the execution of integrated communications campaigns, from planning through deployment
- Identify and elevate stories that highlight the impact of the Village’s work and inspire meaningful donor engagement and giving
- Create collateral for events and fundraisers, including digital and print materials
- Draft a range of written content, including social posts, web copy, email communications, and promotional materials
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees
