Digital Communications Assistant (Hybrid)

Holland & Knight•Austin, TX

38d•$22 - $39•Hybrid

About The Position

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position can be based in our global operations center in Tampa, FL or at one of the Firm's offices: Atlanta, Austin, Birmingham, Charlotte, Chattanooga, Dallas, Denver, Fort Lauderdale, Houston, Jacksonville, Miami, Nashville, Orlando, Philadelphia, Portland, Richmond, Seattle, Stamford, Tampa, Tallahassee, Tysons, Washington, D.C., or West Palm Beach. General Description: We are seeking a Digital Communications Assistant to join our team. The Digital Communications Assistant will participate in the development of and continued support of the strategic long-term goals, policies and procedures for the firm's online content organization. This is a hybrid opportunity to work in a dynamic environment and contribute to the growth and success of the Firm.

Requirements

Excellent organizational skills with outstanding attention to detail.
Ability to prioritize multiple requests and work under pressure.
Excellent interpersonal, oral and written communication skills
Understand database design and usage.
Experience with HTML/XML/RSS/Java Script/CSS preferred.
Experience with Lexis-Nexis InterAction, Sitecore CMS software, Tikit and/or Concep eMarketing Suite preferred.
Knowledge of search engine optimization (SEO), web analytics and social media.
Knowledge and experience with podcasting/blogging and editing audio/video preferred.
Bachelor's Degree
Minimum of 1 year of related, professional experience or equivalent marketing-related internship
Ability to sit or stand for extended periods of time.
Moderate or advanced keyboard usage.

Nice To Haves

Experience with HTML/XML/RSS/Java Script/CSS preferred.
Experience with Lexis-Nexis InterAction, Sitecore CMS software, Tikit and/or Concep eMarketing Suite preferred.
Knowledge of search engine optimization (SEO), web analytics and social media.
Knowledge and experience with podcasting/blogging and editing audio/video preferred.

Responsibilities

Support the firm's website databases, social media efforts, Marketing-related SharePoint sites and E-Communication servers.
Support digital communications team members in implementation of various marketing projects.
Implement requested bio changes and other website content updates.
Fulfill requests to draft original content for social media posts related to new hires, publications and firms' events.
Ensure firm standards are met in all aspects of social media posts, including by not limited to posts on LinkedIn, Facebook and X.
Create regular website analytics reports and readership reports.
Utilize the firm's E-Communication production SharePoint site for project management.
Conduct regular quality control checks of website database information and proactively seek ways to improve workflow and data quality.
Collaborate with team manager to review and beta test new technologies and processes.
Assist in the maintenance of written documentation and training materials for marketing technology products and services.
Communicate and enforce coding standards as well as firm's writing and branding standards.
Special projects and duties as assigned.

Benefits

comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
life and AD&D insurance
short and long term disability insurance
tax-advantaged accounts for health care expenses, including FSAs and HSAs
FSAs for dependent care
health advocacy services
behavioral health and counseling resources for all family members
401(k)
profit sharing
pre-tax transit and parking program
backup dependent care
senior care planning support
resources for individuals with development disabilities and their caregivers
paid holidays and other paid time off, including paid leave for new parents