Digital Communications Associate
About The Position
Broadway.com is seeking a proactive, detail-oriented, and creatively driven Digital Communications Associate to support our growing digital communications initiatives. This role will play a key part in keeping show-specific marketing assets current, producing engaging digital designs, and facilitating clear and timely communications across departments and with clients. The ideal candidate is a hybrid thinker: organized and technically skilled, with a creative eye and strong sense of theater audience engagement. This is a unique opportunity to work across design, email, SMS, and client-facing projects in a fast-paced, high-impact environment.
Requirements
- 2–3 years of experience in digital marketing, graphic design, or a related field.
- Proven ability to juggle multiple projects, manage deadlines, and communicate clearly with cross-functional teams.
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
- Excellent PowerPoint skills with the ability to create impactful, data-driven visual presentations.
- Strong organizational and time-management skills, with attention to detail.
Nice To Haves
- Familiarity with marketing automation tools, ideally Salesforce Marketing Cloud, is preferred.
- A passion for theater and a deep understanding of Broadway and its audiences is a plus.
Responsibilities
- Act as a bridge between clients, internal stakeholders, and creative teams to ensure marketing assets are accurate, up-to-date, and aligned with brand and show needs.
- Design compelling graphics for marketing channels, primarily email and SMS.
- Assist in building, testing, and scheduling email and text campaigns using marketing automation platforms.
- Develop dynamic visual presentations to share performance trends and insights with clients and partners.
- Support our customer experience team by monitoring third-party review platforms (Google, Trustpilot, Tripadvisor, etc.), flagging trends, and contributing to response strategy.
- Conduct competitor analysis and present findings to help guide marketing decisions and creative direction.
- Stay current with digital marketing trends, emerging tools, and best practices across design and communications.
Benefits
- Vacation and Holiday Pay
- health & welfare benefits
- 401(k) retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
