The Digital Coach oversees job-related activities and assignments, develops and maintains relationships with key stakeholders, and supports plans and initiatives that meet customer and business needs. The role establishes and communicates goals and objectives, measures progress and accountability, identifies improvement opportunities, and promotes adaptability and continuous learning. The Digital Coach supervises and develops associates by hiring, training, mentoring, assigning duties, providing recognition, and fostering a sense of belonging. The role ensures compliance with company policies, procedures, mission, values, and ethical standards, and provides direction and guidance for business processes and practices. The position emphasizes respecting individuals, acting with integrity, serving customers and members, and striving for excellence. This includes building collaborative, high-performing teams; developing and recognizing talent; making data-informed decisions; putting customers first; maintaining ethical standards; and supporting continuous improvement and the adoption of new technologies and skills.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed