(USA) Digital Coach

Wal-Mart Stores East•Kenton, OH
•Onsite

About The Position

The Digital Coach oversees job-related activities and assignments, develops and maintains relationships with key stakeholders, and supports plans and initiatives that meet customer and business needs. The role establishes and communicates goals and objectives, measures progress and accountability, identifies improvement opportunities, and promotes adaptability and continuous learning. The Digital Coach supervises and develops associates by hiring, training, mentoring, assigning duties, providing recognition, and fostering a sense of belonging. The role ensures compliance with company policies, procedures, mission, values, and ethical standards, and provides direction and guidance for business processes and practices. The position emphasizes respecting individuals, acting with integrity, serving customers and members, and striving for excellence. This includes building collaborative, high-performing teams; developing and recognizing talent; making data-informed decisions; putting customers first; maintaining ethical standards; and supporting continuous improvement and the adoption of new technologies and skills.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Coordinate, complete, and oversee job-related activities and assignments.
  • Develop and maintain relationships with key stakeholders to support plans and initiatives that meet customer and business needs.
  • Identify and communicate goals and objectives, build accountability, measure progress, and identify improvement opportunities.
  • Demonstrate adaptability and promote continuous learning.
  • Supervise and develop associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting belonging.
  • Ensure compliance with company policies and procedures and support the company's mission, values, and ethical standards.
  • Implement action plans, support the Open Door Policy, and provide guidance on business processes and practices.
  • Build collaborative, high-performing teams and develop, empower, and recognize talent.
  • Make decisions informed by data, insights, and analysis while balancing short- and long-term priorities.
  • Serve customers and members by considering how, where, and when they shop and applying EDLP and EDLC business models to plans.
  • Drive continuous improvement and encourage the use of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards and annual or quarterly performance bonuses.
  • Paid time off and/or paid protected time off for vacation, sick leave, holidays, or other purposes.
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