(USA) Digital Coach
About The Position
The Digital Coach coordinates, completes, and oversees job-related activities and assignments. The role develops and maintains relationships with key stakeholders and supports plans and initiatives that meet customer and business needs. It identifies and communicates goals and objectives, builds accountability, measures progress, identifies improvement opportunities, demonstrates adaptability, and promotes continuous learning. The Digital Coach supervises and develops associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting belonging in the workplace. The position ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards by implementing action plans, supporting the Open Door Policy, and providing direction and guidance on business processes and practices. The role is expected to build high-performing, inclusive teams; foster trusting relationships and communicate effectively; attract, retain, empower, and develop talent; act with integrity and accountability; serve customers and members; make data-informed decisions; and pursue continuous improvement while supporting learning and change.
Requirements
- Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Successfully complete all job-required trainings and assessments.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Coordinate, complete, and oversee job-related activities and assignments.
- Develop and maintain relationships with key stakeholders and support plans and initiatives that meet customer and business needs.
- Identify and communicate goals and objectives, build accountability, and measure progress toward results.
- Identify and address opportunities for improvement; demonstrate adaptability and promote continuous learning.
- Supervise and develop associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting belonging.
- Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
- Implement related action plans, utilize and support the Open Door Policy, and guide associates in executing business processes and practices.
- Build high-performing teams and foster a workplace where associates feel seen, supported, connected, and able to thrive.
- Build collaborative and trusting relationships and communicate with impact to motivate and influence.
- Attract and retain talent, develop associates, and recognize their contributions and accomplishments.
- Model integrity, ethics, compliance, and Walmart values; hold oneself and others accountable.
- Support Walmart's goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.
- Deliver results while putting customers first and adapting to how, where, and when customers shop.
- Apply the EDLP and EDLC business models to plans.
- Make decisions based on data, insights, and analysis while balancing short- and long-term priorities and considering relevant stakeholders.
- Encourage learning from mistakes, take calculated risks, demonstrate resilience, drive continuous improvement, and support adoption of new technologies and skills.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase plan, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
