Curbside Pick Up

Meijer•Fort Wayne, IN

6d•Onsite

About The Position

As a Digital Clerk, you’ll help drive customer loyalty and satisfaction by shopping their orders quickly and accurately, creating an easy pickup experience from start to finish. You’ll provide remarkable service at the curbside pickup Meijer Pickup area through accurate order fulfillment and payment collection the carside experience. Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs. Maintain positive working relationships with customers, team members across the store and leadership. Resolve customer concerns quickly by partnering with leadership when needed. Receive daily workflow through a dashboard and fulfill orders throughout the shift. Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards. Store and stage orders correctly while following food safety guidelines. Keep the curbside area clean, neat, and ready for the next pickup. Support other tasks as needed to keep operations running smoothly. In short: you’ll turn online orders into easy, reliable, “right-on-time” pickups.

Requirements

High school diploma or equivalent required
Strong communication skills and a customer-first approach
Ability to learn new technologies quickly
Minimum of 1 year of experience
Detail-oriented, organized, and dependable
Process-driven with the ability to follow procedures in an efficient, consistent way
You have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods

Nice To Haves

prior retail experience preferred
Past cashier experience preferred
Past online ordering experience a plus

Responsibilities

Provide remarkable service at the curbside pickup Meijer Pickup area through accurate order fulfillment and payment collection the carside experience
Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs
Maintain positive working relationships with customers, team members across the store and leadership
Resolve customer concerns quickly by partnering with leadership when needed
Receive daily workflow through a dashboard and fulfill orders throughout the shift
Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards
Store and stage orders correctly while following food safety guidelines
Keep the curbside area clean, neat, and ready for the next pickup
Support other tasks as needed to keep operations running smoothly