Digital Banking Specialist (47845)

Willamette Valley BankKeizer, OR
Onsite

About The Position

At Willamette Valley Bank, we’re redefining the digital banking experience. As a Digital Banking Specialist, you’ll help customers access smarter, faster, and more secure banking solutions—while supporting a community-focused bank that values innovation and service.

Requirements

  • Advanced knowledge of Regulation E and digital banking platforms
  • Strong analytical and problem-solving skills
  • Excellent communication and customer service abilities
  • Proficiency in Microsoft Office and banking systems
  • Ability to work in a fast-paced environment and manage multiple priorities

Responsibilities

  • Be the go-to expert for all things digital—help customers and team members navigate online banking with confidence
  • Champion innovation by promoting adoption of cutting-edge digital tools and services
  • Solve challenges fast—troubleshoot issues and deliver seamless experiences for Bill Pay, P2P, and Treasury Management products
  • Own the details—manage account setups and ensure smooth onboarding for digital services
  • Protect what matters—maintain compliance and keep customer transactions secure

Benefits

  • Competitive compensation and benefits package
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