Digital Banking Specialist

Lone Star National Bank • McAllen, TX

2d • Onsite

About The Position

The Digital Banking Specialist position will take on all digital banking support for our digital product set. In addition, they will be responsible for growing the digital banking product set using the latest in technology trends and updates from our vendors.

Requirements

• High School Diploma or GED is required
• Banking experience required.
• Strong knowledge of the digital banking function and associated processes and requirements.
• Flexibility, professionalism and ability to work in a highly stressful environment and perform a variety of tasks with numerous interruptions.
• Attention to detail and a high degree of mental concentration.
• Good organizational, interpersonal and communication skills.
• Good verbal and written communication skills.
• Attention to detail and a high degree of mental concentration.
• Position requires extended periods of visual concentration on computer screens and may require the ability to sit for long periods.
• Ability to work flexible hours Monday through Friday from 7:30 a.m. to 6:00 p.m., and occasional Saturdays.
• Position may require occasional extended work hours to accommodate business development functions and/or community service activities.

Nice To Haves

• Bachelor’s degree is preferred.
• 1-3 years of experience is preferred.
• Bilingual in English and Spanish is desired.

Responsibilities

• Serves as system administrator of all digital banking platforms, including development, implementation and system upgrades.
• Keeps abreast of all of Lone Star National Bank’s digital banking products.
• Uses project roadmaps to integrate new technologies into the overall strategic plan of the bank.
• Researches about digital marketing over digital means (digital signage, branch TV marketing, etc.).
• Develops new usages for digital marketing.
• Participates in job specific training and other various Bank training programs, as necessary.
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy.
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations.
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML.

Benefits

• All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function.
• Employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED