Digital Banking Portfolio Management Senior Consultant

Truist•Charlotte, NC

1d•Onsite

About The Position

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: In accordance with Truist in-office policy, this role will be in office 5 days/week in Charlotte. In consumer & business banking at Truist, our focus in digital, client experience & marketing is delivering seamless, personalized and empowered experiences that attract & strengthen relationships and build client trust. This role supports the activation of that vision across our enterprise channels and platforms to achieve strategic business objectives. This role combines digital product management, initiative planning, strategic communications, and collaboration skills to analyze business objectives and enable execution plans to drive distinctive value for clients, teammates & stakeholders.

Requirements

Bachelor’s degree in Business, or equivalent education and related training or experience to include 5-7 years of experience in digital product management, portfolio management or business consulting
Critical-thinking skills; ability to break-down large, abstract problems or questions into sub-components and develop comprehensive and cohesive recommendations, with supporting data/rationale
Excellent communication skills (written and verbal), with advanced proficiency with MS Office tools (PowerPoint, Word)
Analytical skills; proficiency in leveraging data to measure business & channel performance, discover insights, and drive fact-based decision-making (Excel, Tableau)
Strong cross-functional project management, collaboration & facilitation skills; ability to design, structure & lead productive and efficient working sessions to develop viable plans
Excellent interpersonal skills, ability to engage with stakeholders at all levels in an organization

Nice To Haves

Master’s degree in Business Administration, or equivalent
Banking or financial services experience
Previous experience establishing or executing a demand intake process
Experience in digital product management on client-facing & employee platforms
Knowledge / training in agile software delivery & portfolio management; organizational development & change management
Ability to think strategically while delivering tactically
Strong executive presence and communication skills

Responsibilities

Analyze business objectives, execute the demand intake process and work with the requestor, platform leads, digital leads, architects and other key stakeholders to clearly define the idea for review, decision and prioritization by the established decisioning bodies / committees.
Lead / participate in the intake ceremonies. Keep the leaders, requestors and other key stakeholders regularly updated on progress of intake items through reports and/or other channels of communication. Be proactive in raising concerns during the intake process to the right level.
Partner with Platform Product Managers to advise and guide on definition of change and support in formulation of new client-centered experience and platform initiatives to address strategic opportunities across digital channels.
Establish and maintain strong business relationships with digital and platform leads, architects and other key stakeholders. Partner closely with the above group to participate and provide value-add during PI planning and platform roadmap development processes. Partner with Portfolio, Digital and Platform Leadership team to ensure alignment of intake ideas with established strategic priorities.
Engage in continuous improvement activities by receiving regular feedback from partners, recommending improvement opportunities and partnering with peers and key stakeholders in implementing the opportunities. May play lead role in moderately complex projects or initiatives Identify and resolve technical, operational, risk management, business, and organizational challenges with the delivery of assigned projects as well as during execution of business processes.
Maintain partnerships across the organization to advance the strategic objectives. Develop content that aligns our strategic narrative and storytelling for teammates, partners and executive stakeholders, including operating council, board of directors, and investors