Digital Asset Management Operations Specialist - AEM/Automation

St. Joseph Communications • Toronto, ON

19h • CA$80,000 - CA$85,000

About The Position

SJC is seeking a Digital Asset Management Operations Specialist - AEM & Automation to support a major Walmart content operations program. The role will manage the accurate, timely, and well-governed movement of approved assets from SJC's asset management environment into Walmart's Adobe AEM asset library. This is a hands-on operations and technology role for someone who is highly organized, comfortable with metadata and naming standards, detail-oriented with file quality, and capable of using light scripting or automation to reduce manual upload effort. The ideal candidate understands that asset management is not simply file handling; it is a controlled operational workflow that protects accuracy, findability, compliance, reuse, and speed-to-market. The successful candidate will work closely with content operations, project management, production, studio, QA, product/engineering, and Walmart stakeholders to ensure every asset package is complete, correctly structured, uploaded to the right destination, and trackable through delivery.

Requirements

• 3+ years of experience in digital asset management, DAM operations, content operations, marketing operations, production operations, ecommerce content, or a related role.
• Hands-on experience working with DAM systems, asset libraries, content management platforms, or enterprise file management workflows.
• Experience with Adobe Experience Manager Assets / AEM Assets is strongly preferred; exposure to Adobe Creative Cloud, SharePoint, cloud storage, or other DAM platforms is an asset.
• Strong understanding of metadata, taxonomy, file naming, folder structure, version control, asset status tracking, and delivery governance.
• Ability to manage high volumes of assets accurately while maintaining quality, organization, and attention to detail.
• Comfort working with spreadsheets, upload manifests, file trackers, CSVs, asset inventories, status reports, and exception logs.
• Strong written and verbal communication skills, with the ability to explain requirements clearly to technical and non-technical stakeholders.
• Proven ability to manage multiple priorities, identify risks early, and keep stakeholders aligned in a fast-moving production environment.
• Ability to write or adapt practical scripts using tools such as Python, JavaScript, shell scripting, PowerShell, or similar scripting languages.
• Comfort automating repetitive file operations such as batch renaming, metadata preparation, file validation, duplicate detection, folder checks, manifest creation, and upload reconciliation.
• Basic understanding of APIs, structured data, CSV/JSON/XML, metadata mapping, and system-to-system handoff concepts is an asset.
• Experience with Adobe AEM workflows, DAM APIs, asset ingestion tools, bulk upload utilities, or content workflow integrations is a strong asset.
• Comfort partnering with engineering or product teams to define requirements for more advanced automation, integration, reporting, or workflow tooling.
• Ability to document technical processes in plain language so operational teams can follow and maintain the workflow.

Nice To Haves

• Experience with Adobe Experience Manager Assets / AEM Assets is strongly preferred; exposure to Adobe Creative Cloud, SharePoint, cloud storage, or other DAM platforms is an asset.
• Basic understanding of APIs, structured data, CSV/JSON/XML, metadata mapping, and system-to-system handoff concepts is an asset.
• Experience with Adobe AEM workflows, DAM APIs, asset ingestion tools, bulk upload utilities, or content workflow integrations is a strong asset.

Responsibilities

• Manage the intake, organization, validation, and handoff of approved digital assets across Walmart-related content workflows.
• Maintain clear folder structures, file naming conventions, asset package standards, metadata rules, and version-control practices.
• Ensure final assets, source files, derivatives, thumbnails, supporting documentation, and metadata are complete before upload or handoff.
• Identify missing assets, incorrect file types, naming issues, duplicate files, metadata gaps, version conflicts, or other readiness risks before assets are published into Walmart's AEM library.
• Support consistent application of Walmart, SJC, Content Factori, and campaign-specific asset governance standards.
• Manage controlled upload of approved assets from SJC asset management systems into Walmart's Adobe AEM asset library.
• Prepare upload packages according to Walmart's required taxonomy, metadata, folder hierarchy, campaign structure, channel requirements, and usage standards.
• Validate successful uploads, confirm assets are in the correct AEM locations, and ensure they are searchable, properly tagged, and available to the appropriate Walmart teams.
• Support asset status tracking across intake, approval, upload, validation, exception management, and final delivery.
• Maintain upload logs, issue trackers, exception notes, and delivery records that can support program reporting and auditability.
• Apply and maintain metadata standards across campaign, channel, SKU, supplier, product, usage-rights, language, file type, expiry, and approval-status fields where required.
• Help define practical metadata rules that improve searchability, reuse, reporting, and downstream channel handoff.
• Work with project management, production, and Walmart stakeholders to resolve unclear asset naming, taxonomy, versioning, and ownership questions.
• Support asset-level governance for bilingual deliverables, channel-specific derivatives, campaign naming, seasonal moments, and approved master assets.
• Identify opportunities to standardize repeatable asset-package structures for eCommerce, digital banners, site, email, social, signage, retail media, and other Walmart content outputs.
• Write, adapt, or maintain light scripts that reduce manual asset handling, repetitive renaming, metadata preparation, package validation, upload preparation, or reporting effort.
• Use practical automation techniques to batch rename files, validate folder structures, check required metadata, identify duplicates, generate upload manifests, or reconcile uploaded assets against delivery trackers.
• Partner with product/engineering teams where deeper platform integration, API usage, or workflow automation is required.
• Document scripts, repeatable processes, upload procedures, handoff rules, and operational controls so the workflow is sustainable and transferable.
• Continuously identify manual workarounds, process gaps, recurring upload issues, and opportunities to improve speed, accuracy, visibility, and governance.
• Perform asset readiness checks before upload, including file type, naming, resolution, channel requirement, language, metadata, version, and package completeness validation.
• Track upload status, open exceptions, missing inputs, rework requests, approval gaps, and completed deliveries in a structured way.
• Support reporting on asset throughput, upload timing, exception volume, SLA performance, metadata completeness, and AEM/DAM handoff quality.
• Escalate risks early when missing inputs, technical issues, unclear ownership, or late changes could affect Walmart delivery deadlines.
• Contribute to post-cycle readouts by identifying root causes, recurring issues, workflow improvements, and automation opportunities.
• Work closely with Walmart program teams, SJC project managers, studio/production teams, creative teams, QA, product operations, engineering, and client stakeholders.
• Act as the operational bridge between asset production, asset management, AEM upload requirements, and Walmart content delivery needs.
• Translate file and metadata requirements into clear instructions for creative, production, PM, and technical teams.
• Support onboarding, documentation, and training for internal users who contribute to the asset handoff workflow.
• Maintain a calm, solutions-oriented approach in a high-volume retail production environment with tight deadlines and changing priorities.

Benefits

• Exclusive employee subscription rates for SJC publications.
• A complimentary 1-year Toronto Life Insider membership.
• Discounted annual GoodLife membership.
• Participation in the Perkopolis Perk Program, offering employee pricing at a wide range of retailers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed