Digital Adoption Specialist
About The Position
The Digital Adoption Specialist plays a critical role in driving the adoption, usability, and ongoing effectiveness of the Seismic platform. You will focus on supporting day-to-day platform operations, ensuring content quality, and enabling users to effectively manage and maintain content within Seismic. You will work with internal stakeholders and Global Commercial Operations to support adoption needs, maintain training resources, and ensure a consistent, high-quality user experience within Seismic. You will report to the Digital Adoption & Process Manager and have a hybrid schedule working in out of any one of Rockwell Automation business locations in the United States.
Requirements
- Bachelor's degree
- Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Nice To Haves
- Experience with Seismic (Sales Enablement platform) or similar content and enablement platforms
- Familiarity with internal tool ecosystems and user adoption strategies
- Ability to translate processes and system requirements into clear, user-friendly guidance
- Experience with digital adoption platforms, preferably WalkMe
- Experience supporting content audits, governance processes, or data hygiene initiatives
- Familiarity with user enablement, onboarding, or training delivery
- Familiarity with internal tool ecosystems and user adoption strategies
- Experience working with international teams and projects
- Agile methodology experience
Responsibilities
- Serve as the primary digital adoption support resource for Seismic, focusing on day-to-day platform usage, user support, and execution of adoption activities
- Partner with platform owner to execute updates, enhancements, and user support activities
- Train and onboard Seismic Premium Users on platform best practices, content standards, and expectations
- Execute regular content audits to ensure alignment with governance standards, including content quality, tagging, and naming conventions
- Monitor adoption and engagement metrics to identify gaps and support targeted training or content clean-up efforts
- Work closely with platform owner to align adoption best practices with broader tool adoption goals
- Leverage Agile methodology and tools (e.g., Jira) to organize and track work, including audit activities, documentation updates, and user support requests
Benefits
- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
