Digital Adoption Coordinator (City of Cleveland) - ACC Member
About The Position
This placement is in a unique spot in Cleveland, a city that is among the worst internet-connected cities of 100,000+ households, even though great progress has been made over the last few years. In January 2024, the City of Cleveland launched a partnership with DigitalC to connect as many previously unconnected households to affordable broadband as possible. In that same year, the City of Cleveland secured $150,000 to run a pilot digital skills workforce development program in local Rec Centers, with programming by selected vendor(s) to begin in January 2027. Under the guidance, supervision, and direction of program and host site staff, the ACC Fellow will perform direct service activities that support the staff-led implementation of initiatives that contribute to closing the digital divide in Cleveland.
Requirements
- Be a U.S. Citizen, National, or Lawful Permanent Resident.
- Hold a high school diploma or GED equivalent.
- Be 17 years of age or older by the start of service.
- Have not already served four (4) or more AmeriCorps State/National terms.
Nice To Haves
- Passion for community service and connecting your neighbors to the digital tools, skills, and opportunities they need to thrive.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Interest in gaining experience in community development or digital inclusion.
Responsibilities
- Support the expansion of community outreach and awareness efforts as this initiative continues into year 3 of a 4-year partnership with DigitalC.
- Assist staff by supporting communication, coordination, and progress tracking for participating community partners implementing various components of the initiative.
- Assist with the coordination and implementation of a pilot digital skills workforce development program at our Rec Centers, called REC-N-TEC.
- Assist staff with collecting, organizing, and documenting information used to track the Workforce Development vendor's performance metrics.
- Document program activities, participant feedback, and implementation outcomes, and share observations and recommendations with staff to inform future program planning and potential expansion from the three pilot Rec Centers to additional sites after 2027.
Benefits
- A $33,000 living stipend (dispersed bi-weekly over the course of the service term)
- A $7,395 Segal Education Award through AmeriCorps, which can be applied to education-related expenses after the program concludes (including repayment of qualifying student loans).
- Healthcare coverage (if applicable).
- Access to childcare benefits.
- Student loan forbearance during your year of service.
- Fully-funded ACC Winter Institute druing the year.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
