Digital ACH Payments Supervisor

Ameris Bank•Atlanta, GA

4d•Onsite

About The Position

The Digital ACH Payments Supervisor will serve as a NACHA ACH subject matter expert. The Supervisor will provide guidance and assistance for specific functions related to ACH. This position ensures that we maintain compliance with applicable laws/regulations and departmental procedures and job standards. Performs other projects and duties as assigned.

Requirements

Strong oral and written communication skills.
Sound critical thinking, problem solving, and analytical skills.
Detail oriented, with strong organizational skills.
Strong time management skills and ability to handle multiple tasks simultaneously.
Intermediate computer proficiency.
Intermediate proficiency in Microsoft Office Suite Products.
Able to effectively express self, using language and grammar in a professional manner, and respond to common inquiries from internal and external customers.
Able to plan, develop and organize professional schedule to achieve goals within or ahead of established time frames.
Minimum of 5 years’ banking experience in an ACH environment required.
High school diploma or GED required.

Nice To Haves

Minimum of 2 years' management/leadership experience strongly preferred.
Bachelor’s degree or equivalent combination of education and experience preferred.
Accredited ACH Professional (AAP) Certification provided within 1 year.

Responsibilities

Serve as NACHA ACH subject matter expert.
Process incoming and outgoing ACH originations in compliance with bank’s policies, procedures, including applicable laws and NACHA regulations.
Assist in overseeing daily operations to ensure that all functions and task are completed.
Provide additional training and coaching to employees.
Responsible for researching and handling ACH escalations.
Maintain and update departmental procedures to meet the compliance standards.
Assist in the implementation of new products and software to gain / enhance operational efficiencies.
Monitor and report fraudulent activity.
Ensure ACH balancing is completed in a timely manner.
Process and Investigates Regulation E claims related to ACH transactions.
Assist ACH Originators with processing questions.
Provide monthly, quarterly, and annual reports for both ACH.
Prepare required documents for annual internal and external audit exams.
Prepare and maintain risk control documents.