Digital Account Strategist - Reddit

MarketStarOgden, UT
Hybrid

About The Position

MarketStar is seeking a Digital Account Strategist to join us in our Ogden, UT location representing Reddit. Reddit is one of the hottest social media names on the market, and you will be part of the rocket ship that created the “Reddit Effect”! Digital Account Strategist are responsible for working with existing advertisers and ensuring the success of those ad campaigns. They draw daily on both their skills in managing client relationships and utilizing the data provided to make strategic and thoughtful decisions. The right candidate will be instrumental in providing value both to Reddit and to the advertisers they support.

Requirements

  • 1+ years of sales experience OR relevant experience in digital advertising, digital marketing, account management, or client-facing business development.
  • A Bachelor's degree in Sales, Marketing, Business Administration, or a related field may be considered in lieu of some experience requirements.
  • Demonstrated ability to execute and articulate a structured sales methodology, including discovery, needs analysis, solution alignment, objection handling, and closing.
  • Proven track record of achieving or exceeding revenue goals, sales quotas or other performance-based targets.
  • Strong communication, rapport-building, presentation, and consultative selling skills, with the ability to engage decision-makers and influence outcomes.
  • Experience conducting sales conversations and presentations virtually, including the use of web conferencing platforms and presentation materials.
  • Ability to manage and prioritize a sales pipeline, leveraging CRM systems and data-driven strategies to maximize opportunities and drive results.
  • Working knowledge of digital advertising concepts, audience targeting, campaign performance metrics, and how to translate business objectives into marketing solutions.
  • Experience building, managing, retaining, or growing client relationships, with the ability to identify expansion opportunities and drive long-term value.
  • Proficiency with CRM platforms and standard business productivity tools.
  • Demonstrated adaptability, coachability, and the ability to quickly learn new products, platforms, and industry concepts.

Responsibilities

  • Lead a customer outreach process that will include calls and emails with the intent of building and managing external customer relationships with continued account support
  • Work with existing customers to build brand awareness and increase their usage and advertising spend on Reddit
  • Use client provided and self- guided training resources to stay up to date on knowledge of the product
  • Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets
  • Attain daily, weekly, monthly, and quarterly targets
  • Record customer interactions and engagement in CRM
  • Build and manage both Internal MarketStar team and external client counterpart relationships
  • Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership
  • Use data to drive planning and success
  • Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.

Benefits

  • Structured learning and career development programs
  • Mental health program
  • Generous Paid Time Off policy
  • Paid medical leave
  • Child/Dependent care reimbursement
  • Education reimbursement
  • 401k match, hardship loan program, access to financial wellness advisor
  • Comprehensive healthcare coverage including medical, dental, and vision
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