Dietetic Assistant FT Rotating

Trinity Health•Dubuque, IA

21h•Onsite

About The Position

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and Level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, orthopedics, retail pharmacies, palliative care and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home. In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet hospital four consecutive times – the nation’s most prestigious award for nursing excellence. As a Dietary Assistant at MercyOne, you will be responsible for completing and processing patient menus and nourishments to assure compliance with diet orders. Responsible for using computer software systems to ensure patient safety with dietary restrictions and accuracy of meal tickets. Assist with patient tray and nourishment delivery to floors. Provides proper phone etiquette and customer service for all age groups from infants to elderly. Reviews Electronic Medical Record to identify level of nutrition risk needed following guidelines established by Clinical Dietetics staff. Uses dietary software program to assure patient safety and meals are served in compliance with current diet order. Interprets information and reports generated from dietary software for verification of patient menus. Input, implement and deliver nourishments and tube feeding orders. Calculates amount of tube feeding product needed to meet physician’s order. Responsible for collecting “Same Day Menu” selections from patients in compliance with diet order. Responsible for generating patient meal tickets, patient listings and requested patient reports using dietary software. Processes and records; early/late trays, guest trays, Bereavement and Peace Trays for patients, guest and staff. Answer telephone using good customer service skills and accurately communicates messages. Maintains schedules and arranges outpatient appointments for Clinical Dietitian staff. Accurately calculate patient carbohydrate intake as ordered.

Requirements

Maintains a professional, collaborative work environment to foster a positive public image for MercyOne Medical Center.
Knows and adheres to all laws and regulations pertaining to patient health, safety, food safety, and medical information (i.e. HIPAA, etc.)
Basic knowledge of diet restrictions and allergies.
Must have a high level of interpersonal skills: able to work in a healthcare environment.
Skill in operating office equipment.
Skill in utilizing a personal computer and related software.
Ability to communicate clear, concise and effectively with staff, patients, and the public.
Ability to follow oral and written instructions accurately.
Ability to collect data, keeps accurate records, and prepares reports.
Ability to organize and prioritize multiple tasks.
Must have comprehensive knowledge of HACCP, principles of food safety, and sanitation.

Nice To Haves

High school graduate or equivalent preferred.

Responsibilities

Completing and processing patient menus and nourishments to assure compliance with diet orders.
Using computer software systems to ensure patient safety with dietary restrictions and accuracy of meal tickets.
Assisting with patient tray and nourishment delivery to floors.
Providing proper phone etiquette and customer service for all age groups from infants to elderly.
Reviewing Electronic Medical Record to identify level of nutrition risk needed following guidelines established by Clinical Dietetics staff.
Using dietary software program to assure patient safety and meals are served in compliance with current diet order.
Interpreting information and reports generated from dietary software for verification of patient menus.
Inputting, implementing and delivering nourishments and tube feeding orders.
Calculating amount of tube feeding product needed to meet physician’s order.
Collecting “Same Day Menu” selections from patients in compliance with diet order.
Generating patient meal tickets, patient listings and requested patient reports using dietary software.
Processing and recording early/late trays, guest trays, Bereavement and Peace Trays for patients, guest and staff.
Answering telephone using good customer service skills and accurately communicating messages.
Maintaining schedules and arranging outpatient appointments for Clinical Dietitian staff.
Accurately calculating patient carbohydrate intake as ordered.