Dietetic Assistant-15

WVU Medicine

3d•Onsite

About The Position

This position may be assigned a variety of fundamental food service duties. Typical assignments include patient tray line (meal assembly), dish room, utilities (floors and trash), cafeteria server, and cold food production. In addition, this position will work as a team to deliver high quality food and service to patients and customers. The primary job assignment is Ruby Cafeteria Relief with relief assignment in Nutrition Departments as assigned by management: exceptional customer service while working in fast paced, direct customer order, and multi-tasking environment based on training and certification of Hospital and Nutrition Department Standards. The primary task assignment is Ruby Cafeteria Third Shift Utility Relief with task assignments to include, but not limited to, all areas of Ruby Cafeteria daily operations. Employee may be reassigned as necessary to required relief positions in Nutrition Department.

Requirements

Must have a valid Food Service Worker Permit (FSWP) from Monongalia County Health Department (MCHD) prior to starting OR obtain a MCHD Temporary FSWP no later than the first Wednesday of employment and a permanent MCHD FSWP within 1 month of start date (next available class).
Must have a valid MCHD FSWP throughout employment.
Until a Temporary FSWP is obtained: May not handle exposed food or any food contact surface, equipment or utensil; May be trained on tray delivery and complete general department orientation.
Ability to lift up to 50 lbs.
Ability to pull a fully loaded patient meal cart (approx. 250 lbs.)
Ability to stand for entire shift.
Ability to effectively work in noisy setting and under deadline pressures.
Work area may be hot, cold, and/or wet.
Interaction with customers in some assignments.
Work with cleaning and dishwashing chemicals.
Ability to understand written and oral communication.

Nice To Haves

High School Diploma or Equivalent preferred.

Responsibilities

Prepares all work areas for operation, per task assignment.
Fills bucket with sanitizing solution, and a clean wiping cloth. Maintain sanitizer strength throughout shift. Change as needed.
Set-up, restocks, clean and organizes assigned area as necessary. Maintain clean, organized appearance throughout shift.
Gathers utensils based on correct portions.
Produces and maintains quality food and beverage products.
Prepares attractive and appetizing foods utilizing quality ingredients.
Prepares timely products, fresh throughout service and not in excess (batch production).
Utilizes leftovers, using the first in, first out method.
Follows menu cycle.
Utilizes standardized recipes.
Correctly portions food.
Provides quality services to result in customer/patient satisfaction.
Greets customers, politely asks for order and efficiently serves customer.
Remains focused on the customer and service throughout the encounter.
Is knowledgeable about food ingredients and allergens; asks cook or manager if unsure.
Addresses customer complaints in a polite professional manner. Seeks management assistance when needed.
Removes trash from service areas promptly.
Cleans spills promptly and post appropriate caution signage.
Merchandises area through: Clean, uncluttered, attractive and orderly arrangement of work area.
Merchandises area through: Attractive and informative displays and garnishes (includes signage, labels, and price stickers in retail areas.)
Ensures that all activities meet sanitation, safety and quality control guidelines set forth by departmental policies.
Proper use of cleaning chemicals.
Documents refrigerator, dish machine or other equipment temperatures as assigned.
Alerts facilities and management of malfunctioning equipment.
Properly operates, cleans and stores equipment in assigned area.
Properly cleans and sanitizes work surfaces throughout scheduled shift.
Properly stores and labels food items and chemicals.