Dietary Services Manager, Residential Services

Signature Health Inc•Cleveland, OH

About The Position

The Dietary Services Manager, Residential Services provides food service for residents by planning, preparing, serving, and maintaining food and supplies. The role performs cooking and food preparation duties while ensuring consistent, high-quality products that comply with State of Ohio safety, sanitation, and quality-control guidelines. Reporting to the Senior Manager, Residential Services, the manager oversees dietary services across residential sites, including daily kitchen operations, menu planning, budgets, inventory, inspections, and food-safety compliance. The position is based in a kitchen environment and requires weekly travel to multiple sites. Hours are generally standard, although evenings, weekends, and extended hours may be required.

Requirements

  • Valid, unencumbered Ohio driver’s license and proof of driver’s insurance.
  • At least 2 years of experience working in food service, a residential facility, or a health-care setting.
  • Knowledge of food service and safety and sanitary procedures.
  • Experience with meal preparation and menu planning.
  • American Heart Association Basic Life Support (BLS) certification.
  • Ability to work independently and cooperatively in a client-driven environment.
  • Ability to travel to multiple sites weekly.
  • Ability to perform the essential functions of the role, including occasional unassisted lifting and carrying of items weighing up to 50 pounds and frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting.
  • Adequate hearing, speaking, and vision to perform job duties and sufficient dexterity to operate a PC and other office equipment.

Nice To Haves

  • Culinary school education or hospitality management education.

Responsibilities

  • Prepare menus for all sites that accommodate required special diets, food allergies, and restrictions.
  • Coordinate with residential leadership regarding dietary services and manage the residential dietary budget.
  • Manage daily kitchen operations, including purchasing, inventory, cost control, and sanitation; ensure safe operation of kitchen equipment.
  • Assist with orders and food-inventory pickup for Class One and SUD residential facilities.
  • Oversee and, when needed, serve prepared snacks and meals.
  • Ensure daily cleanup of dishes, utensils, and food-preparation and serving areas.
  • Maintain a safe and clean working environment and comply with applicable health, safety, and food-sanitation laws and regulations across all sites.
  • Collaborate with a dietician to create menus and recipes meeting nutritional and dietary standards of licensing and accrediting bodies.
  • Plan and prepare menus meeting OHMAS standards in collaboration with the Manager, Residential Services, and/or Supervisor, BH Residential Services.
  • Lead inspections and audits related to nutrition and food safety.
  • Work with internal departments and external partners to track food-service licensure and ensure compliance with relevant health and safety standards.
  • Conduct monthly kitchen inspections and quality checks at all sites, ensuring policies, procedures, and protocols are followed and providing staff education as needed.
  • Ensure proper documentation and compliance with ServSafe training requirements, in collaboration with residential management and supervisors at locations requiring a food-service license.
  • Participate in required staff meetings and training.
  • Follow incident-reporting, patient-rights, grievance, and mandated-reporting procedures.
  • Follow the dress code, including non-slip shoes, chef pants, an apron, a head covering, and clean, groomed attire.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) match.
  • HealthJoy, a no-cost online medical and mental-health resource available on Day 1.
  • Robust earned paid time off (PTO) program.
  • Federal Loan Forgiveness Program for eligible roles.
  • Professional Development Support.
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