Dietary Cook & Aide

Neuropsychiatric Hospitals•Phoenix, AZ
•Onsite

About The Position

NeuroPsychiatric Hospitals is seeking a PRN Dietary Services Cook & Aide for its Phoenix location. The role supports dietary services by preparing nourishing meals for residents and staff and performing patient tray-line duties, including obtaining supplies, serving and portioning food, washing dishes, and operating kitchen equipment. The position communicates with residents, dietary and other personnel, family members, visitors, and the public. The Dietary Cook & Aide helps maintain safe, sanitary, and organized food-service operations, follows food-handling and sanitation standards, assists with inventory and staff training, and supports timely preparation and delivery of patient meals, nourishments, and snacks. The position also follows assigned schedules, protects patient privacy, cooperates with other departments, and performs other duties assigned by a supervisor.

Requirements

  • High school diploma or GED preferred.
  • ServSafe certification required, or the ability to obtain it within 30 days of employment.
  • Knowledge of elementary mathematics.
  • Ability to use tools and equipment needed to operate a dietary services department.
  • Ability to work harmoniously with other personnel and lead.
  • Excellent writing, documentation, and communication skills.
  • Detail-oriented.

Nice To Haves

  • Coursework in nutrition or food service management preferred.
  • At least 2 years of experience in institutional food service or family dining restaurants preferred.
  • Healthcare food-service experience is a plus.

Responsibilities

  • Assist the supervisor in training and supervising personnel and food preparation as directed, and help maintain accurate inventory.
  • Follow work assignments and schedules when completing assigned tasks.
  • Estimate food requirements to reduce waste and leftovers; store and use leftover food properly.
  • Use visual, taste, and smell tests to check food palatability, safety, and freshness.
  • Maintain a clean work area during food production.
  • Process late trays and prepare and deliver between-meal feedings to floors as applicable.
  • Hold and store perishable food in compliance with applicable health standards.
  • Perform sanitation inspections during scheduled shifts and as specified on sanitation checklists.
  • Follow established safety precautions and help maintain a clean and safe environment.
  • Review residents’ daily diet changes to identify changes in their care routines.
  • Assist in training new dietary service workers.
  • Ensure temperature sheets and cleaning schedules are dated and signed on time as required.
  • Obtain supplies from storage areas, including storerooms and walk-ins.
  • Prepare and portion simple food items for patient meals based on forecasted guidelines.
  • Serve food on the patient tray line based on customer requests or patient menus.
  • Retrieve patient tray carts from designated areas or units as needed, and clean and sanitize them.
  • Clear trays, wash dishes according to established guidelines, clean and sanitize the dishwashing area, and put away dishes, glasses, cups, and silverware.
  • Keep the patient tray-line station stocked with food.
  • Prepare and deliver patient nourishments and unit snacks as ordered.
  • Report to work as scheduled and on time, and alert appropriate personnel to staffing needs.
  • Float to other departments or facilities as directed.
  • Maintain professionalism and confidentiality, protecting health information disclosed in written, electronic, or oral form.
  • Show concern and initiative, remain resourceful and calm in emergencies, and work promptly and efficiently with minimal absences.
  • Cooperate and maintain good rapport with nursing staff, medical staff, other departments, and visitors.
  • Follow applicable federal and state laws, hospital policies, ethical standards, and conduct requirements relevant to assigned duties.
  • Comply with requirements for protected health information and patient privacy, and adhere to NPH compliance policies and standards.
  • Keep informed about applicable federal, state, and hospital regulations, laws, and policies as they change.
  • Perform other duties assigned by the supervisor.

Benefits

  • Competitive pay rates
  • Medical, dental, and vision insurance
  • NPH 401(k) plan with up to 4% company match
  • Employee Assistance Program (EAP) programs
  • Generous PTO and time-off policy
  • Special tuition offers through Capella University
  • Work/life balance and professional growth opportunities
  • Employee discounts through LifeMart
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