Dietary Assistant

WVU Medicine

9d•Onsite

About The Position

The Dietary Assistant performs a variety of fundamental food service duties, which may include patient tray-line meal assembly, dish room, utilities such as floors and trash, cafeteria service, and cold food production. The role works as part of a team to provide high-quality food and service to patients and customers. A current Food Handlers card is required, or must be obtained within 30 days of hire through an approved provider or the local County Health Department, as required by County DHHR. Person in Charge (PIC) training through the County Health Department is completed as established by the department. A high school diploma or equivalent is preferred. The position requires patient interaction, including entering isolation-precaution rooms with proper protective equipment, and work in a kitchen that is often noisy. Physical requirements include pushing a fully loaded tray cart of approximately 250 pounds and standing for extended periods. The role requires understanding written and oral communication, basic computer skills, and telephone skills.

Requirements

Current Food Handlers card, or obtain one within 30 days of hire through an approved provider or the local County Health Department, as required by County DHHR.
Complete Person in Charge (PIC) training provided through the County Health Department as established by the department.
Ability to understand written and oral communication.
Basic computer skills, including use of a keyboard, mouse, tablet, and basic applications such as Microsoft Word.
Telephone skills, including use of speaker phones and headsets, and telephone etiquette.
Ability to push a fully loaded tray cart weighing approximately 250 pounds.
Ability to stand for extended periods of time.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Prepare assigned work areas for operation, including preparing sanitizing solution and maintaining its strength throughout the shift.
Set up, restock, clean, and organize the assigned area, maintaining cleanliness throughout the shift.
Produce and maintain attractive, appetizing, quality food and beverage products.
Follow the menu cycle, portion requirements, and standardized recipes when preparing food in batch production; use leftovers according to the first-in, first-out method.
Greet customers, take orders politely, and serve them efficiently while remaining focused on customer service.
Address customer complaints professionally and seek management assistance when needed.
Clean spills promptly, post appropriate caution signage, and promptly remove trash from service areas.
Merchandise the area by keeping the work area clean, uncluttered, attractive, and orderly.
Ensure activities comply with departmental sanitation, safety, and quality-control guidelines.
Document refrigerator, dish machine, or other equipment temperatures as assigned, and alert facilities and management about malfunctioning equipment.
Properly operate, clean, and store equipment in the assigned area.
Properly store and label food items and chemicals.