Dietary Aide Supervisor - Presidential Oaks

Whitsons Culinary Group•Concord, NH

About The Position

The Dietary Aide Supervisor leads daily food service operations in a structured, residential setting, helping provide consistent, nourishing meals and a welcoming dining experience. The role involves hands-on kitchen work for most of the day, alongside supervising, training, and supporting food service staff. Responsibilities include food preparation and service, kitchen opening and closing, supply and inventory management, food ordering, waste reduction, food safety and sanitation, compliance documentation, and responding to customer feedback. The supervisor also supports seasonal menus, wellness promotions, community initiatives, and communications with clients and team members. This is a full-time, non-exempt position with hours aligned to the school district’s food service schedule. Extended hours, including evenings or weekends, may be needed for special events or operational needs. The position may involve travel among school locations and occasional out-of-district travel. Work takes place primarily in a cafeteria or food service establishment, with administrative work before or after meal service. The role requires standing for most of the workday and lifting or moving up to 50 pounds.

Requirements

High school diploma or GED.
At least 5 years of experience in school nutrition programs.
At least 3 years of food service experience.
School nutrition program experience.
Working knowledge of cooking procedures, recipe adherence, and scaling.
ServSafe certification where required by the client, bid, state, or local jurisdiction.
Knowledge of applicable local health and food safety ordinances.
Proficiency in Microsoft Office Suite and ability to communicate electronically via email and other platforms.
Ability to learn new programs quickly.
Ability to develop talent and manage multiple priorities.
Strong critical thinking, time management, and organizational skills.
Excellent verbal, written, and electronic communication skills.
Ability to drive a personal vehicle to other work sites as needed; the posting also states travel may be required.
Ability to stand for most of the workday; frequently walk, talk, and hear; handle food, tools, and equipment; reach with hands and arms; and lift or move up to 50 pounds, including while turning side to side.
Close vision and ability to adjust focus.

Nice To Haves

Additional education in food service management, nutrition, or culinary arts.
Bilingual in Spanish.

Responsibilities

Help lead daily kitchen operations, including food preparation and serving.
Open and close the kitchen, monitor supplies, reduce waste, and support food ordering and government commodities.
Guide, motivate, train, and support food service staff through hands-on supervision and consistent, equitable treatment.
Maintain food safety, sanitation, and regulatory compliance; prepare teams and facilities for health inspections and internal audits.
Manage food production, merchandising, cost control, and operational deadlines for each service period.
Provide consistent, nourishing meals and a welcoming dining experience.
Respond professionally to customer complaints, feedback, and inquiries.
Support seasonal menus, wellness promotions, and community initiatives.
Maintain accurate inventory records, compliance documentation, and ordering systems.
Communicate with the GM, DM, school staff, vendors, team members, clients, parents, and students; contribute to monthly client communications and hold regular team meetings.
Travel to multiple school locations within the district and occasionally outside the district as needed.