Dietary Aide - Dining Room Server

HallKeen Assisted Living Communities•Capitol Heights, MD

9d•Onsite

About The Position

The dining room wait-staff is responsible for serving all customers including residents, guests, and family members. This role involves providing a high level of customer service and promoting a restaurant-style dining atmosphere. The position requires working closely with the dining room manager to ensure resident satisfaction with food and dining programs, fostering teamwork, and acquainting new residents with dining options. Key duties include setting tables, serving food and beverages, taking and delivering meal orders, clearing used items, and cleaning/sanitizing dining room areas and equipment. The role also involves communicating resident preferences to the food service director and may include other assigned duties. Availability to work holidays and weekends is mandatory.

Requirements

Less than high school education.
Minimum of 2 years dining room or restaurant wait staff experience preferred but not required.
Working knowledge of basic kitchen operations and food safety standards is helpful.
Strong organization and time management skills.
Ability to resolve problems of dissatisfied customers and/or employees.
Able to build positive and strong relationships with employees, coworkers and residents.
Focused and dedicated to provide excellent customer service.
Able to handle multiple jobs and priorities.
Able to delegate and hold staff accountable efficiently and respectfully.

Nice To Haves

Minimum of 2 years dining room or restaurant wait staff experience.
Working knowledge of basic kitchen operations and food safety standards.

Responsibilities

Provide a high level of customer service and promote a restaurant-style dining atmosphere.
Work closely with the dining room manager to keep residents satisfied with food and dining programs.
Create a strong sense of team work and cooperation among all staff.
When applicable, acquaint new residents with menus, seating, and dining options and hours.
Set tables in accordance with Kenilworth Park standards.
Serve residents’ and guests’ food and beverages as requested.
Review daily menu with residents; take and deliver accurate meal orders to residents and guests.
Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room.
Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction.
May perform other duties as assigned.
Must be available to work holidays and weekends.