Diet Office Representative - PRN
Texas Health Resources•Dallas, TX
•Onsite
About The Position
The Diet Office Representative is responsible for providing exceptional patient care within the Food and Nutrition Services department. This role involves managing office tasks, assisting patients with menu selections, and ensuring food safety standards are met. The department operates in a fast-paced environment, serving an average of 450 patients per meal, and is characterized by a diverse and inclusive team focused on patient care.
Requirements
- H.S. Diploma or Equivalent Req
- 1 Year in food service position or applicable customer service Req
- FHC - Food Handlers Certificate 30 Days Req
Responsibilities
- Demonstrate excellent phone etiquette and customer service skills at point of service and in resolution of complaints/concerns/ questions.
- Utilizes basic diet therapy training to assist patients in selecting correct menu items as needed.
- Performs needed office tasks in an appropriate and timely manner. Prints reports, process requisitions and enter menus.
- Maintains food safety requirements according to HACCP and department standards in the performance of all duties.
- Maintains clean and orderly work area, ensuring compliance with health department and facility requirements.
- Serve patient meals, assist with set up and prepare snacks accurately and timely according to procedures.
- Returns to the patient room within a reasonable period of time to pick up dirty tray and to confirm satisfaction with the patient.
- Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.
Benefits
- 401k
- Employee Assistance Program (EAP)
- Discount Programs
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
