Diet Clerk

Keswick Multicare•Baltimore, MD

1d•Onsite

About The Position

The Diet Clerk plays a vital role in supporting the dietary services within healthcare or institutional settings by ensuring accurate and efficient management of patient dietary information and meal orders. This position is responsible for maintaining detailed records of dietary restrictions, preferences, and nutritional requirements to facilitate proper meal planning and delivery. The Diet Clerk acts as a liaison between patients, dietary staff, and healthcare providers to ensure that all dietary needs are met in compliance with medical guidelines and organizational policies. Attention to detail and strong organizational skills are essential to manage multiple tasks, including data entry, communication, and coordination of meal services. Ultimately, the Diet Clerk contributes to the overall well-being and satisfaction of patients by supporting the delivery of safe, nutritious, and appropriate meals tailored to individual dietary needs.

Requirements

High school diploma or equivalent.
Basic computer proficiency, including experience with data entry and common office software.
Strong attention to detail and organizational skills.
Effective communication skills to interact with patients, healthcare staff, and dietary personnel.
Ability to maintain confidentiality and handle sensitive patient information in compliance with HIPAA regulations.
The Diet Clerk utilizes strong organizational and data management skills daily to ensure accurate recording and updating of patient dietary information, which is critical for safe meal preparation and delivery.
Effective communication skills are essential for coordinating with healthcare providers, dietary staff, and patients to clarify dietary needs and resolve any issues promptly.
Proficiency with computer systems and software enables the Diet Clerk to efficiently manage meal orders, generate reports, and maintain records.
Attention to detail ensures that dietary restrictions and preferences are correctly implemented, minimizing the risk of errors that could affect patient health.
Additionally, problem-solving skills help the Diet Clerk address unexpected challenges, such as last-minute dietary changes or supply shortages, to maintain smooth dietary service operations.

Nice To Haves

Previous experience working in a healthcare or food service environment.
Familiarity with dietary terminology and nutritional guidelines.
Experience using dietary management or electronic health record (EHR) systems.
Customer service experience, particularly in a healthcare setting.
Certification in food safety or related training.

Responsibilities

Accurately input and update patient dietary information, including allergies, restrictions, and preferences, into the dietary management system.
Coordinate with nursing staff and dietitians to verify and clarify dietary orders and ensure compliance with prescribed nutritional plans.
Prepare and distribute meal tickets or labels to kitchen staff based on patient dietary requirements and daily meal schedules.
Respond promptly to inquiries from patients, staff, and dietary personnel regarding meal options, substitutions, and special dietary needs.
Maintain organized records and documentation related to dietary services, including meal counts, special requests, and inventory tracking.
Assist in monitoring food service operations to ensure adherence to health and safety standards and report any discrepancies or concerns.
Support the dietary team in administrative tasks such as scheduling, ordering supplies, and compiling reports on dietary service activities.