Diet Clerk

Covenant Health • Oak Ridge, TN

8h • Onsite

About The Position

The Diet Clerk serves as the primary point of communication between patients, nursing staff, and others and the Food Services department. This role accurately processes meal requests as ordered, ensuring the patient’s special diet needs are met. Methodist Medical Center of Oak Ridge, part of Covenant Health, is a trusted regional hospital serving East Tennessee with advanced care and a personal touch. With more than 30 specialties, including cardiology, neurosurgery, orthopedics, and vascular care, the facility offers innovative treatments for complex conditions like aneurysms, joint damage, heart failure, and chronic wounds. Backed by a team of over 1,000 healthcare professionals and 250 physicians, Methodist Medical Center combines state-of-the-art technology with compassionate care, earning national recognition for patient safety and excellence in stroke and heart care. Our facilities offer patients all the benefits of medical expertise and innovation while still embodying the convenience of a hometown medical center that is close to the support of family and friends.

Requirements

• A high school diploma or its equivalent is required, with course work to include English, mathematics and grammar.
• Must be able to read with comprehension, write legibly and perform simple arithmetic calculations.
• Must be familiar with general office practices such as accurate filing and effective general office machine usage, and must possess excellent telephone skills.
• Must be capable of performing repetitive clerical tasks on a continuous basis.
• Must show good judgment and reliability and be able to work without direct supervision.
• Cannot pose a direct threat to health or safety of self or others.
• Must provide safe, efficient, competent care to customer or patient population.
• Must demonstrate competency of the functions described in the performance continuum and skills list.

Nice To Haves

• A minimum of six months’ experience in a clerical position is preferred.

Responsibilities

• Prepare meals in response to new diets, diet changes, tube feedings, or supplements for patient trays accurately.
• Refer meal requests and questions to the clinical dietitians when unable to process or answer accurately.
• Visit patients in their room or answer telephone appropriately utilizing the department’s written format for taking patient meal orders, and utilizing customer service skills as established by MMC.
• Perform all clerical tasks correctly and attentively.
• Collect and maintain food preferences for patients and place meal orders.
• Contact patients who have not placed meal orders.
• Prepare nourishments and supplements.
• Generate reports as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees