DIET CLERK

Froedtert • Milwaukee, WI

18h • Onsite

About The Position

Provides direct one on one customer service for meal fulfillment from patients, nurses, and other disciplines (providers, speech therapy, dietitians). Has in-depth understanding of diet and nutrient restrictions in order to ensure accurate and compliant meals maintain integrity of diet order. Provides direct communication between healthcare disciplines for diet order verification and implements problem solving skills as a means to provide resolution to maintain integrity of diet order in computer applications (Epic and Cbord). Responsible for data analytics to ensure patient safety processes are met. Requirement of position is to meet the needs of all five hospital entities without error to ensure meal order accuracy and fulfillment.

Requirements

• A minimum of 1 year of experience in healthcare food service or customer service.
• Work history with computer applications involving customer service, food service, or a call center.
• High School Diploma or equivalent.
• Interpersonal skills necessary to interact with patients, visitors, and staff in a courteous manner.

Nice To Haves

• Knowledge of nutrition through course work or experience.
• Post High School education.

Responsibilities

• Provides direct one on one customer service for meal fulfillment from patients, nurses, and other disciplines.
• Ensures accurate and compliant meals that maintain the integrity of diet orders.
• Provides direct communication between healthcare disciplines for diet order verification.
• Implements problem-solving skills to resolve issues related to diet orders in computer applications (Epic and Cbord).
• Responsible for data analytics to ensure patient safety processes are met.
• Meets the needs of all five hospital entities without error to ensure meal order accuracy and fulfillment.

Benefits

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees